Sally Ernst
Whitehall ,PA
Summary
Eager to contribute and thrive in a dynamic restaurant environment. Proactive and hard working individual with a passion for delivering exceptional service. Strong organizational and communication skills. Talent for effectively offering knowledgeable and personable service to all customers ensuring a memorable experience.
Overview
15
15
years of professional experience
Work History
Server
Whitehall Diner
11.2021 - 10.2023
Server, Host, Trainer
Fogelsville hotel
09.2011 - 03.2020
Server
Chris' family restaurant
Allentown, PA
02.2009 - 08.2011
Education
Bachelor of Arts - Communication Design
Kutztown University of Pennsylvania
Kutztown, PASkills
HOSTESS Efficiently handled phone inquiries, take out orders and reservations Showed guests to their tables ensuring they have everything they need
PARTY PLANNER Coordinated parties over 20 people Designed menu, room decor and set-up Complete follow thru from organizing to billing
SERVER TRAINER Provided new employees with the tools and knowledge to be successful at their job
EXPEDITER Facilitated kitchen orders, maintained quality control liaison between kitchen staff and servers
SERVER Attentive, conscientious Engaged guests with menu knowledge, suggestions and recommendations to enhance their personal experience Experienced multitasker taking orders, busing tables, running food and handling money Assisted wherever needed Upbeat personable approach ensuring return visit
Timeline
Server
Whitehall Diner
11.2021 - 10.2023
Server, Host, Trainer
Fogelsville hotel
09.2011 - 03.2020
Server
Chris' family restaurant
02.2009 - 08.2011
Bachelor of Arts - Communication Design
Kutztown University of Pennsylvania