Sally Exantus
Lake Worth,FL
Summary
Detail-oriented healthcare professional with strong clinical and administrative expertise. Delivers exceptional patient care and customer service in fast-paced environments. Excels in efficient appointment scheduling, organizational management, and empathetic resolution of complex patient inquiries. Communicates effectively and collaborates with teams to enhance patient satisfaction and streamline clinic workflows.
Overview
1
1
Language
7
7
years of professional experience
Work History
Patient Care Technician
HCA North West Hospital
Margate, Florida
02.2024 - Current
- Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
- Assisted in preparing patients for examinations and treatments, including vital signs monitoring.
- Supported patients with mobility and transportation within the hospital.
- Answered call lights promptly and responded appropriately to requests from patients, families, staff members.
- Maintained cleanliness and organization in patient rooms and common areas.
Front Office Assistant
Dr. Shroff Dental Office
Plantation, Florida
11.2021 - 12.2023
- Greeted patients warmly and maintained a welcoming front desk environment.
- Coordinated communication between dental staff and patients for seamless service delivery.
- Managed patient scheduling and appointment confirmations for efficient office operations.
- Assisted with insurance verification and collected necessary patient information.
- Processed patient payments and managed billing inquiries effectively.
- Maintained cleanliness and organization of front office and waiting area.
- Implemented filing systems for patient records to ensure easy access and confidentiality.
Recruiter
Balance Staffing
Fort Lauderdale, Florida
04.2019 - 12.2021
- Managed end-to-end recruitment processes for diverse client roles.
- Collaborated with hiring managers to define job requirements and candidate profiles.
- Sourced candidates using various platforms and networking techniques.
- Conducted interviews to assess candidate skills and cultural fit.
- Developed and maintained relationships with clients to understand staffing needs.
Education
Certificate of Completion - Medical Assistant CCMA
Stepful College
Online09-2023
Certificate of Completion - Billing And Coding
Florida Career College
Pembroke Pines, FL09-2022
Bachelor of Science - Hospitality Management
Florida International University
Miami, FL12-2013
Skills
- Patient care
- Patient assessment
- Clinical equipment use
- Appointment scheduling
- Effective communication
- Customer service
- Problem solving
- Dependable and responsible
- Friendly, positive attitude
Languages
Creole
Native/ Bilingual
Timeline
Patient Care Technician
HCA North West Hospital
02.2024 - Current
Front Office Assistant
Dr. Shroff Dental Office
11.2021 - 12.2023
Recruiter
Balance Staffing
04.2019 - 12.2021
Certificate of Completion - Medical Assistant CCMA
Stepful College
Certificate of Completion - Billing And Coding
Florida Career College
Bachelor of Science - Hospitality Management
Florida International University