Sally Jackson

• Monitored sales trends to adjust pricing strategies for optimal profitability.
• Implemented staff training programs, enhancing product knowledge and improving customer service skills.
• Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
• Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.

Running the food concessions for 3 terminals within the airport.

Directly involved with the hiring, training and management of over 100 associated.

Daily and weekly ordering for all food and alcohol of all of the airport concepts.

Managing and controlling payroll, food and beverage costs. Also kept waste control within acceptable numbers.

On all safety committees.

Running the day to day operations at a Hilton brand Hotel. Daily operation of a 50 seat restaurant, a full service lounge, Room Service and banquets.

Controlling payroll and food cost.

All beverage ordering and controlling beverage costs for all concepts.

Managing a staff of over 40 associates

Doing saily and weekly reporting, all schedules and hiring and training of staff