Summary
Overview
Work History
Education
Skills
Timeline
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Sally Joseph

Little Elm,TX

Summary

Proven Room Attendant at Diamond Jacks Casino, adept in chemical handling and guest relations, enhanced guest satisfaction through meticulous cleaning and personalized service. Demonstrated commitment to excellence by maintaining high standards of cleanliness, contributing to a safe and welcoming environment. Achieved notable improvement in room readiness efficiency, embodying a results-driven approach with a blend of technical skill and customer care.

Overview

25
25
years of professional experience

Work History

Housekeeping Room Attendant

Diamond Jacks Casino
05.1996 - 04.2021
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
  • Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
  • Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Promoted a safe work environment by adhering to health and safety regulations while performing duties.
  • Provided exceptional customer service when interacting with guests during their stay, creating a positive impression of the hotel''s commitment towards excellence.

Education

Diploma -

South Wood High School
Shreveport, LA
05.1976

Skills

  • Cleaning bathrooms
  • Guest Relations
  • Vacuuming and sweeping
  • Dusting furniture
  • Chemical Handling
  • Cleaning techniques
  • Bathroom maintenance
  • Vacuuming carpets

Timeline

Housekeeping Room Attendant

Diamond Jacks Casino
05.1996 - 04.2021

Diploma -

South Wood High School

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Sally Joseph