Summary
Overview
Work History
Timeline
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Sally Krapp

Muskegon,MI

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

14
14
years of professional experience

Work History

Office Manager

TS CNC Works, LLC.
Muskegon, MI
08.2019 - Current
  • Coordinated daily office operations for CNC machine shop, ensuring seamless interaction with customer service.
  • Managed client calls, delivering timely order updates for custom CNC projects.
  • Handled invoices, purchase orders, and vendor payments for manufacturing supplies.
  • Prepared shipping paperwork, freight documents, and delivery schedules for parts.

Bus Driver

Muskegon Area Transit System
Muskegon, Michigan
03.2013 - 01.2019
  • Operated transit buses across Muskegon Area Transit System fixed routes.
  • Inspected vehicle condition before shifts and reported safety concerns.
  • Followed posted schedules and route maps for daily service.
  • Assisted passengers with boarding, seating, and accessibility needs.
  • Monitored traffic conditions and adjusted driving for passenger safety.
  • Completed trip logs and incident reports after service shifts.
  • Ensured passenger seating was complete before bus operation.
  • Adhered to strict time requirements for bus route scheduling and reported delays to dispatch.

Catering Assistant

Hearthstone Bistro
Musekgon, MI
10.2012 - 02.2014
  • Prepared entrees, sides, and accompaniments for banquet meals, ensuring quality and presentation standards were met
  • Plated dishes for buffet lines and tray service
  • Set up service stations and catering equipment
  • Modified recipes to accommodate guest requests and special diets, enhancing customer satisfaction
  • Followed strict health code regulations when preparing meals in accordance with state laws.
  • Monitored expiration dates of ingredients to ensure freshness and safety. on ingredients stored in the kitchen pantry.
  • Maintained cleanliness and organization of kitchen equipment, surfaces, utensils, and dishes to meet health and safety standards

Timeline

Office Manager

TS CNC Works, LLC.
08.2019 - Current

Bus Driver

Muskegon Area Transit System
03.2013 - 01.2019

Catering Assistant

Hearthstone Bistro
10.2012 - 02.2014
Sally Krapp