SALLY MCGREGOR
Waterford,USA
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
24
24
years of professional experience
Work History
Delivery Driver, Customer Service
SPARK AND INSTACART
01.2022 - Current
- Delivery driver and personal shopper for various retail merchants, providing accurate and timely delivery of packages, and groceries. Treating each customer with courtesy, compassion, understanding and often a listening ear.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
Database Steward
QUICKEN LOANS AKA ROCKET MORTGAGE
01.2015 - 01.2022
- Subject matter expert, liaison between users, leadership and design engineers of a Homeowners Association Database. Provided troubleshooting analysis, process improvement, training material, and user feedback resulting in improved data integrity.
- Performed daily data analysis searching for inconsistencies and errors of newly added information.
- Collaborated with engineers, leadership and users presenting problem solving efficiency and programming issues.
- Developed training materials for new database users, and updated training materials for platform updates. Training materials resulted in user consistency and error mitigation, data integrity.
- Facilitated a small team to glean data from previously processed loans
Communication Specialist
QUICKEN LOANS AKA ROCKET MORTGAGE
01.2015 - 01.2022
- Acquired and evaluated documents for underwriting. Time sensitivity, clear communication and evaluation skills, reduced cost and delays for clients and Quicken.
- Acquired documents from third party vendors with accuracy, document knowledge and a sense of urgency.
- Examined documents for details and accuracy, eliminating time delays.
- Audited Homeowner Association's stored data and audited previously completed reviews and loan packages for additional information.
File Reviewer
WETZEL AND ASSOCIATES
01.2013 - 01.2015
- Previewed closed loan packages for mortgage auditing firm, searching for documentation required by government regulations. Attention to detail and knowledge of regulated documents was essential.
- Performed initial audit of loan packages in search of required documents for governmental audit standards.
- Converted document packages into consistent formats for audit team final audit.
Stock Record Specialist
BNY MELLON AKA COMPUTERSHARE
01.2001 - 01.2013
- Prepared stock trade folders for distribution team. Compiled reports and reconciled funds creating final proof sheets prior to fund distribution.
- Reconciled trading activity against incoming funds, ensuring accurate monetary distribution.
Administrative Assistant
BNY MELLON AKA COMPUTERSHARE
01.2001 - 01.2013
- Administrative Assistant to CEO's and office manager. First point of contact for couriers, vendors, clients and visiting executives. Responsibilities included building security, office supply requisition, mail distribution, accounts payable, meeting minutes and executive travel arrangements.
Education
Associates Degree - General Education
Oakland Community College
White Lake, MI01.2000
Skills
- Acquire and Analyze Data
- Data Stewardship
- Collaborative problem solving
- Training Development
- Administrative
- Customer service
- Production / Communication
Timeline
Delivery Driver, Customer Service
SPARK AND INSTACART
01.2022 - Current
Database Steward
QUICKEN LOANS AKA ROCKET MORTGAGE
01.2015 - 01.2022
Communication Specialist
QUICKEN LOANS AKA ROCKET MORTGAGE
01.2015 - 01.2022
File Reviewer
WETZEL AND ASSOCIATES
01.2013 - 01.2015
Stock Record Specialist
BNY MELLON AKA COMPUTERSHARE
01.2001 - 01.2013
Administrative Assistant
BNY MELLON AKA COMPUTERSHARE
01.2001 - 01.2013
Associates Degree - General Education
Oakland Community College
Similar Profiles
BLESSED BLACKWELLBLESSED BLACKWELL
Delivery Driver at Spark/Doordash/InstacartDelivery Driver at Spark/Doordash/Instacart
Sarah KopchiaSarah Kopchia
Delivery Driver at Spark, Doordash, InstacartDelivery Driver at Spark, Doordash, Instacart
Shelli SnedekerShelli Snedeker
Driver, Warehouse Orders at SPARK AND INSTACARTDriver, Warehouse Orders at SPARK AND INSTACART
Marc WagnerMarc Wagner
Lifeguard at Thomas Aquinas CollegeLifeguard at Thomas Aquinas College
JEFFREY A. BORCHERSJEFFREY A. BORCHERS
Head Coach / Program Manager / Customer Execution at BEET IncHead Coach / Program Manager / Customer Execution at BEET Inc