Latoya Pierce
Philadelphia,PA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Delivery Driver, Customer Service
Instacart Shoppers/Door Dash Driver
Philadelphia, PA
10.2022 - Current
- Received daily delivery instructions and route assignments from dispatch.
- Ensured accurate completion of all paperwork associated with deliveries.
- Loaded grocery bags into delivery vehicle.
- Delivered groceries to customers' homes in a timely manner.
- Ensured customer satisfaction by providing excellent service.
Test Proctor/Administrative Assistant
Pearson Professional Center
King Of Prussia, PA
12.2021 - 07.2022
- Ensured test takers followed all instructions and procedures during exams.
- Facilitated the distribution of testing materials to students in a timely manner.
- Monitored student behavior throughout the duration of tests.
- Managed a secure testing environment by checking identification cards and verifying student information.
- Assisted with troubleshooting technical issues related to computer-based testing.
Customer Service Representative
NexRep (Remote)
Portland, ME
05.2021 - 02.2022
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Answered inbound calls, chats and emails to facilitate customer service.
- Informed customers about billing procedures, processed payments, and provided payment option setup assistance.
Scanning
ShopRite
Philadelphia, PA
12.2016 - 04.2021
- Operated cash register to process cash, check, and credit card transactions.
- Processed customer orders promptly and accurately.
- Assisted customers with locating items in the store, answered questions about products and prices.
- Verified prices on tags against price sheets for accuracy and updated tags when necessary.
- Utilized knowledge of store layout to direct customers towards desired items quickly.
Education
Associate of Science - Business Administration
Everest University
Tampa, FL01-2017
Skills
- Positive Attitude
- Attention to Detail
- Documentation And Reporting
- Database Management
Timeline
Delivery Driver, Customer Service
Instacart Shoppers/Door Dash Driver
10.2022 - Current
Test Proctor/Administrative Assistant
Pearson Professional Center
12.2021 - 07.2022
Customer Service Representative
NexRep (Remote)
05.2021 - 02.2022
Scanning
ShopRite
12.2016 - 04.2021
Associate of Science - Business Administration
Everest University
Similar Profiles
Manpreet SharmaManpreet Sharma
Delivery Driver at Amazon delivery driver, Instacart Shoppers, doordash, skip the dishesDelivery Driver at Amazon delivery driver, Instacart Shoppers, doordash, skip the dishes
Jamila WattsJamila Watts
DRIVER at DOOR DASH DRIVERDRIVER at DOOR DASH DRIVER
Andre BeltonAndre Belton
Delivery Driver at Door Dash/InstacartDelivery Driver at Door Dash/Instacart