Sally Rosenfeld
National Sales Manager
Smyrna,GA
Summary
Accomplished National Account Sales Manager with five years of experience improving sales numbers for manufacturing organizations. Adept at setting goals, improving performance and capitalizing on upsell opportunities.
Successful history of exceeding sales objectives. Seeking a challenging, rewarding, chameleon-like career-oriented sales and management position where I may be a forward thinking individual. Utilizing my experience, enthusiasm, and "IT" factor to increase company profit and customer satisfaction with my Win - Win attitude and multitalented skill set. Motivated self-starter with a proven track record of achievements in management and sales with high quality customer service. Excellent interpersonal skills with focus on service and results while establishing and maintaining professional and profitable client relationships. Ability to manage projects, satisfy customers, and overcome obstacles while maintaining a "Think Outside" the box attitude.
Overview
31
31
years of professional experience
4
4
years of post-secondary education
Work History
National Sales Manager
Custom Building Products
Atlanta, GA
01.2017 - Current
- Manage the growth and profitability of Home Depot through the utilization of Custom Building Products marketing and operational strengths and Home Depot vendor tools.
- Maintain and expand relationships with Home Depot Merchandising, Marketing, Online, Installation Services, and Pro Account department personnel.
- Coordinate marketing initiatives at Home Depot from planning stages to implementation.
- Perform periodic data queries and analysis including financial, business, program and product analysis and evaluation through the internal reporting system and Home Depot Self Service Reporting.
- Assist in the development of national consumer Point of Purchase materials.
- Evaluate business and category trends to identify business strategies and promotions.
- Perform competitive pricing analysis and monitor competitor’s performance.
- Prepare national and regional host promotional orders, verify host buy discounts, and monitor consumer promotions, and assist regional sales force in developing sell-in material for promotional calendar.
- Manage the launch of new products from innovation through strategy to the commercial market.
- Participate in Home Depot merchandising walks and as well as other key vendor activities for Home Depot U.S.
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Exceeded targets by building, directing and motivating high-performing sales team.
- Liaised with marketing and product development departments to maintain brand consistency.
- Predicted shifts in regional and national marketplaces using current industry knowledge to stay ahead of competition.
- Conferred design and production departments on customer needs and preferences to stay on top of changing demands.
- Directed work of efficient administrative team maintaining accurate sales, inventory and order documentation.
Account Representative
Stone Interiors
Gaston, SC
01.2014 - 09.2016
- Responsible for managing positive and lucrative relationships with Lowe's and Home Depot's Central Production Offices, Managers, Sales Associates, as well as the end consumers.
- Conducted weekly store visits statewide to educate sales team on product and process.
- Address any needs or concerns impacting sales.
- Tasked with overseeing department to ensure timelines and corporate policies were effectively executed directly impacting sales contracts.
- Review project schedules and order details with customers and maintain fabrication schedule.
- Answer customer inquiries regarding available products, recommend appropriate product, and guidance.
- Navigated customer complaints by negotiating peaceful solutions.
- Increased customer satisfaction ratings through proactive and actionable resolutions to questions, concerns or challenges.
- Proposed available products and solutions to meet diverse requirements.
Showroom Manager
The Tile House
Marietta, GA
01.2010 - 01.2012
- Promoted business' development by building and maintaining relationships with new clients.
- Facilitated redesign of showroom, updated displays, and secured exclusivity with vendors.
- Reevaluated products displayed in showroom, capitalized on marketing space, and secured more current and unique material to meet clients' needs resulting in higher sales.
- Responsible for showroom sales by assisting buyers with products selection.
- Consulted Tile installers, builders, Remodel, Designers, and Vendors with pricing and product selection.
- Incorporated modern technology into showroom to better assist clients.
- Redesigned website adding an online shopping cart to generate more sales through e commerce.
- Provided prompt, courteous service to every individual entering showroom.
- Supervised inventory and placed orders to replenish low running supplies.
- Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
- Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.
Realtor/Executive Personal Liaison
ERA Wilder Realty
Columbia, SC
01.2003 - 01.2010
- Top producing agent consistently ranked Top 5 agents in Northeast office by successfully expanding business through creative marketing and self- promotion.
- Achieved minimum of 45 closed transactions or $100,000 in adjusted gross commission.
- Circle of Excellence Silver-SCAR member must attain minimum of $125,000 adjusted gross commission.
- Three time graduate of highly advanced and rigorous national sales training. Top Gun Graduate-Graduation measured success and increase in production.
- Managed The Spur Condominium project from conception to construction. Instrumental in producing over 14 million dollars of pre-sale contracts reaching goal of 80% sell ratio. Responsibilities included meeting Developers, General Contractor, Bankers, and Architects.
- Attended and scheduled meetings, business development, managed pilot programs, screened phone calls and tackled issues to alleviate potential problems.
- Created and implemented aggressive and effective marketing campaign prospecting for new business producing desired results for home buyers and sellers.
- Created advertisement, managed listings, marketing, and successfully closed transactions.
- Promoted sales of properties through advertisements, open houses and online advertising platforms.
- Advised and informed prospective clients on current market activities and conditions.
- Liaised between buyers and sellers to establish favorable prices and negotiate contract terms.
- Advised sellers on ways to increase curb appeal and make homes more appealing to potential buyers.
- Wrote contracts to outline sales and purchases of properties.
- Increased home sales through persuasion, negotiation and closing prowess.
- Coordinated appointments with buyers, sellers and other realtors to show buyers and tenants prospective homes.
- Wrote listings detailing and professionally highlighting property features to increase sales chances.
- Sold high volume of properties in short timeframes to exceed quotas and maximize business revenue.
- Trained and supported sales team
- Developed new construction communities through in depth market research and studying trends in real estate to develop a marketing plan that will meet the needs of clients.
Sales Representative
Palmetto Tile Distributors
Columbia, SC
01.2000 - 01.2003
- Began an Inside Sales Representative. Trained new sales staff, maintained showroom and sample library, priced products, and assisted showroom customers.
- Promoted to Outside sales in 2001. Generated new business and cultivated existing accounts by calling on Architects, Builders, Designers, and Home Builders.
- Established and maintained a dealer network.
- Developed strategic relationships with existing customers by learning preferences and managing regular communications.
- Exceeded targeted sales goals through continuous pursuit of new sales opportunities and expert closing of customer deals.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Emphasized product features based on analysis of customers' needs.
Sales and Service Representative
Alltel
Columbia, SC
01.1998 - 01.2000
- Recognized as 'Rookie of the Year" in 1998
- Achieved #2 sales ranking in 1998 for Columbia market within six months
- Marketed and sold cellular products, service contracts, business long distance service, and internet service to businesses and individuals
- Consistently exceeded monthly quotas and ranked monthly as #1 sales representative.
Voluntary Worker
North Central High School Volleyball
01.2013 - 01.2016
- Created a fundraiser for my daughter’s high school volleyball team to provide team with new uniforms.
- Coordinate food and transportation for club volleyball tournaments.
- Line judge.
- Assisted with event coordination and on-site support.
Voluntary Worker
Love Serve Give
01.2010 - 01.2016
- Volunteer at church helping with the Kid Zone and with Love Serve Give, gaining donations, organizing items, placing donation boxes, and serving to help feed and clothe homeless.
- Volunteered with groups and organizations to help make measurable differences for program recipients.
- Supported engaging, fun and smooth-running events by helping with organization and planning.
Education
Bachelor of Arts - History
Coker College
Hartsville, SC 09.1992 - 12.1996
Skills
New business acquisition
Business Development
Team development
Networking expertise
Performance reviews
Sales leadership
Market development
Proficient in Microsoft Excel and Powerpoint
Analytical problem solver
Goal Setting
Account management
Timeline
National Sales Manager
Custom Building Products
01.2017 - Current
Account Representative
Stone Interiors
01.2014 - 09.2016
Voluntary Worker
North Central High School Volleyball
01.2013 - 01.2016
Showroom Manager
The Tile House
01.2010 - 01.2012
Voluntary Worker
Love Serve Give
01.2010 - 01.2016
Realtor/Executive Personal Liaison
ERA Wilder Realty
01.2003 - 01.2010
Sales Representative
Palmetto Tile Distributors
01.2000 - 01.2003
Sales and Service Representative
Alltel
01.1998 - 01.2000
Bachelor of Arts - History
Coker College
09.1992 - 12.1996