Sally Smith
Temecula,California
Summary
A high impact leader in the field of management, leadership and consulting. A proven capacity and strength for leading people, communication, collaboration and event planning. A continual learner and seeking a position as _______________ to leverage organizational skills to support internal and external ______communications.
Overview
26
26
years of professional experience
Work History
Sr. Corporate Events Planner
Epicor Software
03.2021 - Current
- Coordinated schedules and timelines for events.
- Brainstormed and implemented creative event concepts and themes.
- Managed event logistics and operations.
- Performed event coordination for larger parties and gatherings.
- Managed administrative logistics of events planning, event booking, and event promotions.
- Consulted with customers to determine objectives and requirements for events.
- Developed post-event reports to determine effectiveness of each event.
- Hired, trained and supervised volunteers and support staff required for events.
- Designed and implemented efforts to publicize events and promote sponsorships.
- Communicated with catering, lighting and sound companies to obtain price quotes.
- Acquired contracts and agreements to finalize negotiations and obtain approval signatures.
- Inspected event facilities to confirm conformance to customer requirements.
- Created and maintained event expenditures, budgets and timelines in job-related software.
- Evaluated and selected service providers and vendors according to customer requirements.
- Coordinated florists, photographers, and musicians for events.
- Reviewed event bills to confirm accuracy and approve payment.
- Arranged availability of audio-visual equipment, transportation and displays for various types of events.
- Attended conferences and events to stay up-to-date with industry trends and planning standards.
- Utilized internal databases to prepare and distribute guest lists, electronic invitations and registration processes.
- Worked closely with couples to meet wedding goals, maintain deadlines and resolve complaints or service issues.
Partner, Marketing and Business Development
Eralto Winery
03.2012 - Current
- Stayed informed on industry developments and market trends to gain competitive advantage.
- Collaborated with colleagues and support staff to maximize team efficiency.
- Networked with other professionals and organizations to expand contacts and opportunities.
- Developed and implemented strategies to enhance partner relations.
- Provided outstanding service to all individuals, promoting effective, and lasting business relationships.
- Chaired partner meetings to drive discussion of matters important to firm operations, keeping discourse on-topic and moving at efficient pace.
- Continually maintained and improved company's reputation and positive image in markets served.
- Established, initiated and optimized business development strategies based on company targets, product specifications, market data, and budget factors.
- Captured new customers by optimizing business strategies and launching products to diversify offerings.
- Improved website visibility through development and implementation of SEO strategies.
Coaching Services Specialist
The Ken Blanchard Companies
11.2018 - 11.2020
- Maintained high customer satisfaction standards to meet or exceed targets.
- Followed up with customers to offer additional support and check resolution satisfaction.
- Developed estimates by costing materials, supplies, and labor.
- Examined service history and provided initial inspection of vehicle to identify issues.
- Developed process improvements to enhance overall delivery of service.
- Executed tasks within time and budget constraints.
- Positively engaged with customers and maintained professional appearance as company representative.
Corporate Communications Manager/Events Manager
The Ken Blanchard Companies
03.2008 - 03.2018
- Managed company events, town halls and meetings.
- Planned and executed effective internal communications and engagements campaigns to educate employees about [Type] initiatives.
- Recommended ways to increase employee engagement in [Type] initiatives based on analysis of [Type] data.
- Promoted company vision through announcements and communications.
- Developed and maintained [Type] website for companies to use for information exchange.
- Collaborated with corporate departments to create and implement internal communications.
- Created, wrote and revised content for [Type] programs and events.
- Sought feedback from employees through surveys and questionnaires.
- Produced internal communications for [Type] projects.
Executive Assistant
The Ken Blanchard Companies
11.1997 - 01.1999
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Organized and coordinated conferences and monthly meetings.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Answered high volume of phone calls and email inquiries.
- Supported business and hospitality needs of corporate partners and staff during meetings and company events.
- Transcribed meeting minutes to support sales, business development and senior management teams.
- Filed paperwork and organized computer-based information.
- Worked with senior management to initiate new projects and assist in various processes.
- Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
- Streamlined operations and prioritized tasks, allowing senior staff to increase productivity.
- Coordinated events and worked on ad hoc projects.
Education
GED -
Palomar College
San Marcos, CAHigh School Diploma -
Mt. Carmel High School
San Diego, CA06.1986
Skills
- Locating Venues
- Event Planning
- Guest Relations
- Database Maintenance
- Event Logistics Management
- Scheduling
- Venue Accommodations
- Organize Transportation
- Microsoft Office
- Team Mentorship
- Workflow Management
- Event Supervision
- Catering Coordination
- Tradeshow Management
- Active Listening
- Event Calendar Management
- Client Meetings
- Vendor Relationship Management
- Meeting Planning
- Contract Execution
- Team Leadership and Motivation
- Event Tracking
- Budget Development
- Event Catering
- Project Management
- Special Event Planning
- Venue Selection
- Oversee Program Operations
- Coordinate Events
- Menu Planning
- Staff Management
- Events Requirements Gathering
- Managing Events Start to Finish
- Travel and Event Coordination
Accomplishments
- Achieved average of [Number]% guest satisfaction ratings for all events.
- Built strong relationships with vendors such as florists, photographers, videographers, musicians and officiants to take hassle out of wedding planning.
- Planned & executed over [Number] events in [Year].
- Raised awareness for [Product or service] through [Number] corporate events.
- Negotiated with vendors to obtain cost-effective services, saving clients average of $[Number].
- Earned "[Name of Award]" Award in [Year].
- Trained and mentored over [Number] events planning associates.
- Supervised team of [Number] staff members.
Timeline
Sr. Corporate Events Planner
Epicor Software
03.2021 - Current
Coaching Services Specialist
The Ken Blanchard Companies
11.2018 - 11.2020
Partner, Marketing and Business Development
Eralto Winery
03.2012 - Current
Corporate Communications Manager/Events Manager
The Ken Blanchard Companies
03.2008 - 03.2018
Executive Assistant
The Ken Blanchard Companies
11.1997 - 01.1999
GED -
Palomar College
High School Diploma -
Mt. Carmel High School
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