Hardworking employee enthusiastic about learning desired field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Funeral and Burial Insurance Agent
Legacy Of Memories
12.2023 - Current
Built strong relationships with clients through consistent communication and excellent customer service.
Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
Prepared and reviewed insurance applications to verify compliance with regulations.
Substitute Teacher
Norcal Substitute Teacher Consortium
05.2021 - 06.2024
Managed the classroom effectively to encourage student participation, minimize distractions, and maintain a positive learning environment
Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
Assistant Manager/ Tax Preparer
The Money Tree Services
08.2015 - 06.2024
Prepared + processed timesheets, input data for payroll and prepared/distributed employee paychecks
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Collaborated with the management team to develop strategic plans for business growth and improvement.
Increased sales through effective merchandising strategies and targeted promotions.
Maintained high levels of confidentiality when dealing with sensitive client information.
Provided exceptional customer service during peak tax season by remaining calm under pressure and addressing client concerns promptly and professionally.
8th Gr. Volleyball/ Basketball Coach
Yuba Gardens/Egling Middle
09.2021 - 12.2023
Promoted sportsmanship, teamwork, and respect among players both on and off the court.
Enhanced player skills through personalized coaching and feedback.
Increased player motivation with tailored goal-setting and progress tracking strategies.
Special Education Teacher
Colusa County Office of Education
08.2022 - 06.2023
Effectively communicated with parents and children to resolve conflict and praise student behavior.
Participated in ongoing professional development opportunities focused on evidence-based practices in special education teaching methodologies.
Promoted a positive learning environment through the use of differentiated instruction and individualized support for diverse learners.
Created and managed IEPs to define student learning objectives and educational strategies, in addition to applying instructional knowledge and methods to support goals.
Special Education/Afterschool Paraprofessional
Egling Middle School
10.2018 - 05.2021
Assisted the certified staff in devising special strategies for reinforcing learning materials and skills based on a sympathetic understanding of individual students, their needs, interests, and abilities
Communicated efficiently and maintained outstanding rapport with staff and students
Assisted with progress monitoring/data collection regarding weekly student academic/behavior goals
Provided one-on-one and small group instruction to Title I students in academic areas grades 4th-8th.
Sales Associate
Finish Line
06.2017 - 12.2018
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Built relationships with customers to encourage repeat business.
Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Educated clients on current promotional offerings and products using persuasive selling tactics.
Membership Sales
In-Shape Health Clubs
04.2017 - 09.2018
Maintained exceptional standards of customer service during high-volume, fast-paced operations
Increased membership sales through effective communication of benefits and persuasive marketing techniques.
Provided comprehensive facility tours to prospective members, contributing to an increase in membership sales.
Assisted in coordinating special events and promotions to enhance member engagement and drive new membership sales.
Education
Bachelor of Arts - Liberal Studies With Emphasis in Special Education
California State University, Chico
Chico, CA
05.2021
Associate of Arts - Kinesiology
Sierra Community College
Rocklin, CA
05.2018
High School Diploma -
Colusa High School
Colusa
05.2015
Skills
Classroom Management
Adaptable
Relationship building and management
Positive Reinforcement
Organizational abilities
Group and individual instruction
Payroll Processing
Maintaining employee records
Income Tax Preparation
Money Handling
Team motivation
Customer Engagement
Negotiation
Professionalism and Ethics
Certification
Certified Spanish Translator
CPR, AED and First Aid Kit Certified
Insurance Agent
Registered Tax Preparer
Languages
Spanish
Native or Bilingual
Timeline
Funeral and Burial Insurance Agent
Legacy Of Memories
12.2023 - Current
Special Education Teacher
Colusa County Office of Education
08.2022 - 06.2023
8th Gr. Volleyball/ Basketball Coach
Yuba Gardens/Egling Middle
09.2021 - 12.2023
Substitute Teacher
Norcal Substitute Teacher Consortium
05.2021 - 06.2024
Special Education/Afterschool Paraprofessional
Egling Middle School
10.2018 - 05.2021
Sales Associate
Finish Line
06.2017 - 12.2018
Membership Sales
In-Shape Health Clubs
04.2017 - 09.2018
Assistant Manager/ Tax Preparer
The Money Tree Services
08.2015 - 06.2024
Bachelor of Arts - Liberal Studies With Emphasis in Special Education