Salma Arizona
El Centro
Summary
Dynamic and dedicated professional with experience at McDonald’s, excelling in customer service and food preparation. Proven ability to enhance guest satisfaction through effective communication and teamwork. Skilled in cash handling and maintaining safety standards, contributing to increased sales by promoting menu items and ensuring a clean, welcoming environment.
Overview
3
3
years of professional experience
Work History
Crew Member
McDonald’s
345 N Imperial El Centro CA
03.2022 - Current
- Provided customer service by taking orders and addressing inquiries.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Assisted team members in preparing food items according to safety standards.
- Operated kitchen equipment efficiently while adhering to safety protocols.
- Supported inventory management through restocking supplies as needed.
- Collaborated with team to ensure timely service during peak hours.
- Adapted quickly to changing tasks in fast-paced environment, ensuring smooth operations.
- Engaged with customers to create welcoming atmosphere and promote satisfaction.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Contributed to increased sales by upselling menu items and promoting special offers.
- Increased sales of promotional items by effectively communicating benefits and specials to customers.
Education
General Studies
PPEP Tec High School
850 San Luis Plaza Dr, San Luis, AZ 8534905.2019
Skills
- Multitasking and organization
- Cash handling
- Cleaning
- Taking orders
- Cleaning and sanitizing
- Safe food handling
- Integrity and honesty
- Safety awareness
- Drive-thru operations
- Food preparation
- Store opening and closing
- Beverage preparation
- Cooking
- Product promotion
- Willingness to learn
- Point-of-sale system
- Collaboration and teamwork
Languages
Spanish
Native or Bilingual
Timeline
Crew Member
McDonald’s
03.2022 - Current
General Studies
PPEP Tec High School