Salma Cacique
West Palm Beach,FL
Summary
Dedicated professional with a strong background in assets protection and a passion for delivering guest service. Seeking a school job where my expertise in security and customer care can contribute to a safe and welcoming educational environment. Strong communication and teamwork skills. Eager to contribute to a school community dedicated to academic excellence and student success.
Overview
5
5
years of professional experience
Work History
Assets Protection Team Leader
Target
04.2023 - Current
- Controlled reduction of loss inventory by protecting company assets.
- Wrote reports for internal and external crime, burglary, or theft.
- Utilized security systems and CCTV to monitor store activities and detect possible security incidents.
- Patrolled store departments to check for suspicious activities.
- Implemented loss prevention strategies and programs to minimize shrinkage.
- Contacted local authorities and apprehended shoplifters.
- Maintained a secure environment by regularly checking store premises and inspecting security equipment.
- Built professional relationships with local law enforcement and other related organizations.
- Educated store team members to apply best practices and comply with loss prevention policies and procedures.
- Developed and trained new in role assets protection team members.
Security Specialist
Target
08.2020 - 04.2023
- Greeted guests professionally and courteously to cultivate a welcoming atmosphere while making safety a top priority.
- Drafted reports of property damage, theft, accidents, and unusual occurrences to document daily activities and irregularities.
- Responded quickly to emergency situations to assess and deflect issues.
- Monitored CCTV cameras and alarm systems for any theft-related incidents.
- Acted as a deterrent to prevent theft and misconduct to allow business to conduct operations in a safe environment.
Guest Service Advocate
Target
10.2018 - 08.2020
- Demonstrate a service culture that prioritizes the guest service experience by delivering the service standard.
- Create a welcoming experience by authentically greeting all guests.
- Observe to quickly understand whether a guest needs assistance or wants to interact. Follow body language and verbal clues to tailor your approach.
- Engage with guests in a genuine way, which includes asking questions to better understand their specific needs.
- Be knowledgeable about the tools, products, and services available in the total store, and specific to your area, to solve issues for the guest and improve their experience.
Education
Associate of Arts - Education
Palm Beach State College
Lake Worth, FL05.2024
Skills
- Loss Prevention Experience
- Team Training
- CCTV Monitoring
- Critical Thinking
- Incident Reporting
- Staff Development
- Time Management
- Attention to Detail
- Team Collaboration
- Organization
- Task Prioritization
- Research
Accomplishments
- Received the AP Leader Challenge coin as an Assets Protection Team Leader
- Received "Guest MVP" Award as a Security Specialist
Languages
Spanish
Native or Bilingual
Timeline
Assets Protection Team Leader
Target
04.2023 - Current
Security Specialist
Target
08.2020 - 04.2023
Guest Service Advocate
Target
10.2018 - 08.2020
Associate of Arts - Education
Palm Beach State College
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