Compassionate professional with strong crisis intervention, empathy building, and communication skills. Experienced in outreach programming and case management, dedicated to guiding at-risk youth and providing emotional support to pet owners.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
Work History
Pet Help Counselor
Jacksonville Humane Society
Jacksonville, FL
01.2025 - Current
Provided emotional support to pet owners facing difficult decisions.
Educated the public on responsible pet ownership and animal welfare.
Assisted with intake processes for animals arriving at the shelter.
Caregiver
Care.com Inc
Jacksonville, Florida
04.2024 - 02.2025
Assisted parents with their child care and daily living activities.
Cared for children’s aged newborn to teenagers.
Mentor, At-Risk Youth
Arlington Middle School
Jacksonville, FL
07.2024 - 12.2024
Guided at-risk youth in developing social skills and positive relationships.
Facilitated group discussions to encourage open communication among students.
Provided academic support through tutoring and homework assistance.
Education
Bachelor of Science - Major-Psychology, Minor- Criminology & Sociology
Jacksonville University
Jacksonville, Florida, FL
08.2022 - 05.2026
Skills
Crisis intervention
Outreach programming specialist
Case management proficiency
Criminal law
Empathy building
Communication strategies
Timeline
Pet Help Counselor
Jacksonville Humane Society
01.2025 - Current
Mentor, At-Risk Youth
Arlington Middle School
07.2024 - 12.2024
Caregiver
Care.com Inc
04.2024 - 02.2025
Bachelor of Science - Major-Psychology, Minor- Criminology & Sociology