Salma Pavon
Huntsville,
Summary
Self-motivated candidate with 4+ years of experience in a fast-paced, customer-related working environment. Strong interpersonal skills with the ability to work independently and with a team. Resourceful, dependable, and committed to delivering accurate and efficient service while balancing company standards and goals.
Overview
3
3
years of professional experience
Work History
Server
Hacienda Mis Padres Mexican Grill
05.2017 - 03.2019
- Worked under high customer volume pressure without compromising quality service.
- Managed parties as large as 15 customers on a weekend basis.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Resolved customer complaints quickly and professionally to maintain a positive reputation.
- Continuously interchanging English and Spanish language to communicate with customers and employees.
Crew member
Raising Cane's Chicken Fingers
12.2015 - 04.2017
- Became a Certified Trainer who trained new team members on procedures, customer service, and sales techniques.
- Worked in the front counter, drive-thru, and kitchen.
- Multi-tasked quickly and efficiently with teammates under time constraints.
- Followed company procedures by maintaining a clean and organized workspace.
Education
Some College - Health Science
Lone Star College
Conroe, TX12.2018
Skills
- Bilingual (Spanish)
- Strong computer literacy
- 50 WPM
- Touch-typing
- MS Office familiar
- Google Drive Applications
- Punctual
- Coachable
Timeline
Server
Hacienda Mis Padres Mexican Grill
05.2017 - 03.2019
Crew member
Raising Cane's Chicken Fingers
12.2015 - 04.2017
Some College - Health Science
Lone Star College
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