Salma Romero
Walnut Creek,CA
Summary
Proven Bartender with a track record of exceptional service at Metro, adept in managing high customer volumes and maintaining composure under pressure. Demonstrates expertise in creative mixology and garnishing drinks, alongside a strong ability to foster teamwork. Excels in delivering guest satisfaction through outstanding hospitality and guest service skills, contributing to significant business growth. Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience.
Overview
7
7
years of professional experience
Work History
Bartender
Metro
12.2023 - Current
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Service Bartender
Luna Loca Mexican Restaurant
04.2017 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
Bartender
Auburn Bar and Lounge
06.2022 - 11.2023
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Enhanced dining experience, suggesting food and drink pairings that complemented menu offerings.
Education
High School Diploma -
Las Lomas High School
Walnut Creek, CASkills
- Strong multitasking
- Customer Service
- Liquor, beer, and wine knowledge
- Highly reliable
- Team player attitude
- Patience and Tolerance
- Outgoing Personality
- Responsible Alcohol Service
- Food Service
- Inventory
- Classic cocktails
- Wine and liquor knowledge
- Bar Equipment Familiarity
- Food Running
- Changing beer kegs
- Creative Mixology
- Glassware knowledge
- Hospitality and Guest Service
- Collaboration and Teamwork
- Calm and Composed
- Banquet Events
- Culinary Experience
- Customer service expertise
- Cleanliness and hygiene
- Garnishing Drinks
Languages
Spanish
Native or Bilingual
Timeline
Bartender
Metro
12.2023 - Current
Bartender
Auburn Bar and Lounge
06.2022 - 11.2023
Service Bartender
Luna Loca Mexican Restaurant
04.2017 - Current
High School Diploma -
Las Lomas High School
Similar Profiles
James WheelerJames Wheeler
Cashier at MetroCashier at Metro
BENEDICTA OWUSU-ARTHURBENEDICTA OWUSU-ARTHUR
Transit Bus Driver at MetroTransit Bus Driver at Metro
Liam DayLiam Day
Deli department at MetroDeli department at Metro
Shabirthan GanesharatnamShabirthan Ganesharatnam
Produce Clerk at MetroProduce Clerk at Metro
Melinda (Mindy) ElaydaMelinda (Mindy) Elayda
Staff Nurse IV at Kaiser Walnut Creek Medical CenterStaff Nurse IV at Kaiser Walnut Creek Medical Center