Salma Tapia
Chula Vista,California
Summary
Skilled in office administration and customer service, I excelled at Mossy Collision Center by enhancing client relations and streamlining data management. My background also includes compassionate care roles, where I promoted independence and quality of life for clients. Demonstrating a blend of technical proficiency and empathetic communication, I consistently achieve operational excellence and client satisfaction.
Overview
9
9
years of professional experience
Work History
Administrative Assistant
Mossy Collision Center
National City, CA
02.2018 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Caregiver IHSS
IHSS Adult Services Program
National City
02.2019 - 09.2020
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Caregiver
Aury’s Home Care
Chula Vista, CA
05.2016 - 05.2018
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Education
High School Diploma - Higher Education Administration
Chula Vista Adult School
Chula Vista, CA06.2023
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Caregiver IHSS
IHSS Adult Services Program
02.2019 - 09.2020
Administrative Assistant
Mossy Collision Center
02.2018 - Current
Caregiver
Aury’s Home Care
05.2016 - 05.2018
High School Diploma - Higher Education Administration
Chula Vista Adult School