Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Overview
2
2
years of professional experience
Work History
Assistant Store Manager
Shamim Uddin
10757 Sutphin BLVD
05.2021 - Current
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Rotated merchandise and displays to feature new products and promotions.
Walked through store areas to identify and proactively resolve issues negatively impacting operations.
Maintained positive customer relationships by responding quickly to customer service inquiries.
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities
Crew Member Shift Manager
LIPI
3535 Caniff St Ste C, Hamtramck, MI 48212
07.2022 - 09.2022
Supervised food preparation stations to observe hygiene and taste quality of food served to customers.
Settled crew member disputes by addressing problems quickly and providing successful mediation.
Created and implemented policies to achieve customer satisfaction and maintain food service standards.
Communicated and negotiated with various vendors to obtain necessary inventory.
Calculated time cards to process employee payroll for [Number]-member team using [Software]
Education
High School Diploma -
August Martin High School
Jamaica, NY
06.2024
Skills
Customer Service: Providing excellent service to customers, addressing their needs, and ensuring a positive shopping experience
Communication: Effective verbal and written communication with customers and team members to convey information clearly and professionally
Salesmanship: Demonstrating persuasive and convincing abilities to promote products and increase sales