Salman Shaik
Dallas,TX
Summary
Reliable Data Center Technician known for high productivity and efficient task completion. Possess specialized skills in server maintenance, network configuration, and disaster recovery planning. Excel in problem-solving, teamwork, and communication, ensuring seamless operations and support within data center environments.
Overview
5
5
years of professional experience
Work History
Data Center Technician
Fusion Solutions, LLC
Dallas, TX
01.2026 - Current
- Managed service requests and incidents in ServiceNow with detailed documentation, installed GPU-enabled compute servers, ensuring proper airflow alignment, power redundancy, and PDU load capacity for high-wattage hardware to maintain optimal performance.
- Executed end-to-end rack builds, and hardware break-fix tasks to maintain system availability, meet operational standards.
- Utilized BMS, DCIM, and AWS CloudWatch to observe power usage, cooling systems, and hardware health, addressing abnormalities proactively.
- Completed firmware upgrades, BIOS configurations, and hardware replacements such as CPUs, RAM, PSUs, and SSDs, followed by functional verification.
- Partnered with shift supervisors to confirm system configurations and connectivity post-deployment.
- Investigated and documented network issues across routers, switches, and patch panels, escalating critical findings for deeper analysis to enhance system reliability.
- Updated documentation and enhanced safety practices, efficiency, and SLA compliance, assisting with AWS and Azure infrastructure oversight including virtual machine validation, backup checks, and timely responses to monitoring alerts.
- Collaborated with internal teams and external vendors to manage spare parts, logistics, maintenance scheduling, and change management efforts.
Jr Data Center Technician
Sharp Brains
Hyderabad, India
07.2021 - 12.2024
- Performed hardware diagnostics, part replacements, and firmware updates under supervision to ensure system reliability.
- Supported senior engineers in server installations, rack assembly, and structured network cabling for new deployments, facilitating efficient setup.
- Maintained round-the-clock operational support by participating in 24/7 shift rotations and responding promptly to alerts.
- Supported Layer 1 and Layer 2 network testing and assisted with connectivity troubleshooting.
- Adhered to EHS and OSHA-compliant safety standards to ensure secure and regulated data center operations.
- Observed and tracked environmental conditions and system alerts through BMS and DCIM dashboards.
- Maintained accurate operational records by recording maintenance activities, asset transfers, and ticket updates.
- Acquired essential skills in basic administrative tasks for Windows Server and Linux. in Windows Server and Linux environments, performing basic administrative and CLI-based tasks.
Education
Master’s - Computer/Information Technology
Avila University
05-2026
Bachelor of Engineering - Computer Science and Engineering
PSCMR
06-2021
Skills
- Data Center Operations
- Hardware and Physical Support
- Networking
- Cloud Platforms
- AWS CloudWatch
- SolarWinds
- Nagios
- Grafana
- DCIM
- Operating Systems
- Incident & Ticket Management
- Asset Management
- Access Controls
- Regulatory Compliance
- Technical documentation
- Team Coordination
- Excel
- Outlook
Timeline
Data Center Technician
Fusion Solutions, LLC
01.2026 - Current
Jr Data Center Technician
Sharp Brains
07.2021 - 12.2024
Master’s - Computer/Information Technology
Avila University
Bachelor of Engineering - Computer Science and Engineering
PSCMR