Detail-oriented Operations Professional with 5 years of experience in logistics, inventory management, and customer operations. Skilled in managing competing priorities, maintaining documentation, and solving problems under pressure. Committed to meeting deadlines and quality standards while facilitating effective communication across departments.
Overview
2027
2027
years of professional experience
Work History
Hotel Front Desk Supervisor
Fairfield Inn And Suites Marriott
Santa Maria, California
2021 - Current
Supervised front desk staff and ensured high-quality guest service.
Trained new employees on hotel policies and customer service standards.
Coordinated room assignments and maintained accurate inventory records.
Handled guest inquiries and resolved issues promptly and professionally.
Implemented efficient scheduling to optimize front desk operations.
Prepared reports on occupancy rates, revenue generated, and customer satisfaction ratings.
Scheduled shifts for front desk personnel.
Coordinated with housekeeping staff regarding room availability and occupancy levels.
Managed inventory of supplies used at the front desk.
Performed administrative duties as required such as filing paperwork or updating records.
Behavior Technician
Amergis
Santa Maria, California
2024 - 2026
Implemented behavior intervention plans for clients to improve daily functioning.
Assisted in collecting and documenting data on client progress and challenges.
Collaborated with a multidisciplinary team to develop effective treatment strategies
Monitored patients' well-being and reported changes or unusual behavior or physical illness to medical staff.
Exercised confidentiality and discretion to maintain HIPAA requirements.
Package Handler
UPS
Santa Maria, California
2020 - 2021
Loaded and unloaded packages using manual and powered equipment.
Sorted packages by size and destination for efficient processing.
Maintained a clean and organized work area throughout the shift.
Followed safety protocols to ensure a secure working environment.
Collaborated with team members to meet daily shipping targets.
Labeled parcels accurately according to company guidelines.