Salote Pau

• Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
• Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
• Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
• Maximized profits by negotiating better deals with vendors and reducing shrinkage through loss prevention strategies.
• Primary responsibility for assisting the Store Manager in the day to day operations of a store. Responsible for store operations in the event the store manager is absent.

• Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
• Improved customer satisfaction through staff training in customer service and product knowledge.
• Maximized sales by creating innovative visual merchandising displays and store layouts.
• Developed a successful employee retention plan, reducing staff turnover rates significantly.
• Responsibilities Plans, Manages and Directs Retail Store Operations Dealing with Merchandising, Selling, Stocking, Promoting and Reordering of Goods.
• Oversees operations of a Branch Store/Nellis Landings Express & Hospital Annex. Established financial goals to maximize sales, Profit, SSR, Productivity, turns and inventory. Supervises, Trains, Develops, Hires and Schedules associates for current position and future growth.
• Maintains compliance, as applicable, in loss prevention, accounting, money transfers, internal controls, environmental issues and EPA/environmental agencies/organizations policies, procedures, rules and regulation. Evaluates and Enhances customer service and customer satisfaction. Performs others related duties as assigned. Supervisory Responsibility: 9 associates.

Responsibilities under the direction of Senior Management, manages in-store operations dealing with merchandising, selling, stocking, promoting and reordering of goods in a selling area to maximize sales, profits, SSR, Productivity, Turns and Inventory goals. Evaluates and enhances customer service and customer satisfaction. Supervisory Responsibility: Firearm associates & Softlines, Hardlines, ODL associates.

• Enhanced client satisfaction by efficiently processing short sale applications and providing timely updates.
• Reduced application processing time by streamlining workflow and improving communication with all parties involved.

• Improved stockroom efficiency by implementing an accurate inventory tracking system.
• Streamlined the stocking process for faster product retrieval and increased customer satisfaction.
• Maintained a clean and organized stockroom, ensuring easy access to products and materials.
• Assisted in reducing surplus inventory through effective communication with sales and purchasing teams.
• Responsibilities under the direction of the operations Manager, Manages and Directs Stockroom Operations. Establishing financial Goals to Maximize Sales, Profit, SSR, Productivity, Turns and Inventory.
• Manages and Directs stockroom operations. Dealing with shipping, receiving, stocking, Return/Write-OFF/Disposal of Damaged/Defective goods. Transfer of goods to other facilities, housekeeping duties, maintaining operational vehicles and ordering expenses supplies. Manages financial and operational goals. Supervisory Responsibility: 40 Associates.

• Enhanced customer satisfaction by efficiently fulfilling and delivering grocery orders on time.
• Streamlined order processing for faster delivery times by effectively prioritizing tasks.
• Improved communication with customers through consistent updates regarding their order status.
• Increased repeat business by providing exceptional customer service and addressing any concerns promptly.