Salvador Gonzales

Disney Host

Walt Disney Studios

Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Conducted regular patrols of key areas to spot and control security concerns.
Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Acted quickly during emergency situations to reduce opportunity for damage and injury.
Reported suspicious activities and persons to law enforcement.
Checked and verified photo identification prior to granting facility access.
Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
Screened individuals and prevented passage of prohibited articles into restricted areas.
Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
Regulated vehicle and pedestrian traffic onto building grounds.
Responded quickly to emergency situations to assess and deflect issues.
Secured premises and personnel by patrolling property and monitoring surveillance equipment.
Worked independently and collaboratively to resolve urgent issues to protect lives and property.
Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
Inspected and adjusted security systems, equipment and machinery to maximize coverage of parking lots and building interior and exterior.
Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
Responded quickly to incidents and assessed active situations for security concerns.
Completed full building and grounds patrols to spot and investigate concerns.
Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
Interacted assertively but non-confrontationally with personnel and general public.
Adhered to established procedures and posted orders to enforce company rules, policies and regulations to general public.
Placed necessary outgoing calls to verify alarms, dispatch proper authorities and notify proper parties.
Analyzed and produced course-of-action reports and escalated issues outside scope of expertise to management.
Promoted public awareness and community education programs to educate public on false alarm prevention and compliance.
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
Monitored CCTV cameras and alarm systems for security breaches.
Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
Examined doors, windows and gates to verify security.
Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
Updated shift logs and produced daily reports to document security activities and specific incidents.
Investigated suspicious activities and persons to maintain security of premises.
Wrote detailed reports of all security breaches and investigations.
Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
Issued access cards to authorized personnel to monitor access points.
Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
Conducted training sessions for new security personnel to facilitate compliance with security protocols.