Salvador Gonzalez
Phoenix,AZ
Summary
Adept in customer service and problem-solving, I have demonstrated proficiency in managing high-volume events and ensuring seamless operations in previous roles. My expertise in communication and leadership has consistently reduced conflicts and enhanced the patron experience, showcasing my ability to maintain a positive atmosphere and excel in my career
Overview
7
7
years of professional experience
Work History
Security
Bottled Blonde
07.2021 - 10.2023
- Conducted thorough ID checks for age verification, preventing underage entry to the establishment.
- Reduced conflicts and maintained a positive atmosphere through effective communication and conflict resolution skills.
- Managed emergency situations calmly and efficiently by following established protocols, minimizing risk exposure for patrons and staff.
Bartender
The Blind Pig
10.2019 - 06.2021
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Server
Andara
07.2016 - 08.2018
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Education
Bachelor of Arts - Economics
Arizona State University
Tempe, AZ05.2022
Skills
- Customer Service
- Communication
- Leadership
- Problem Solving
Timeline
Security
Bottled Blonde
07.2021 - 10.2023
Bartender
The Blind Pig
10.2019 - 06.2021
Server
Andara
07.2016 - 08.2018
Bachelor of Arts - Economics
Arizona State University
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