Salvador Gutierrez
Yuma,Arizona
Summary
Self-motivated and dependable while achieving high performance with minimal supervision. Demonstrate the ability to complete tasks accurately despite interruptions and completing demands. Motivated and eager to improve streamline service procedures to maximize team efficiency and customer satisfaction.
Overview
8
8
years of professional experience
Work History
Inside Adjuster Analyst III
Allstate
Remote, AZ
01.2023 - Current
- Investigated incidents by gathering evidence and interviewing witnesses.
- Documented findings and maintained accurate claim records in systems.
- Communicated effectively with clients to explain claim processes and status.
- Reviewed policy documents to ensure compliance with regulations and guidelines.
- Trained junior adjusters on claims procedures and best practices.
- Investigated insurance claims to determine liability and damages.
Claims Service Specialist UMPD Processor
Allstate Insurance Company
Yuma, AZ
02.2019 - Current
- Review policies to determine appropriate levels of coverage and assist with approval or denial decisions for U.M.P.D.
- Review estimates, issue payments, arrange tow's, schedule repairs, and make rental reservations for insured.
- Deliver quality customer service to assigned, insured and claimants throughout entire claims lifecycle.
CAP Team 2 Associate
Walmart
Yuma, AZ
10.2019 - 07.2021
- Helped customers on floor with locating, reaching and selecting merchandise.
- Coordinated well-organized restocking to present attractive, full shelves for customers.
- Used inventory management systems and completed bin audits.
Corrections Officer
M.T.C. (Immigration and Customs Enforcement)
Calexico, CA
04.2018 - 12.2018
- Followed a daily schedule and took counts of all detainees in assigned units. Exercised surveillance and control over 64 detainee's
- Operated screening equipment, including X-ray machines and hand-wands
- Acted as first responder for all emergencies
Education
High School Diploma -
Palo Verde High School
Blythe, CA06.2002
Skills
- Quick learner
- Strong work ethic
- Bilingual/Customer service skills
- Regulatory compliance understanding
- Multitasking and prioritization
- Policy compliance
- Claims investigation
- Training junior adjusters
- Effective communication
- Time management
Timeline
Inside Adjuster Analyst III
Allstate
01.2023 - Current
CAP Team 2 Associate
Walmart
10.2019 - 07.2021
Claims Service Specialist UMPD Processor
Allstate Insurance Company
02.2019 - Current
Corrections Officer
M.T.C. (Immigration and Customs Enforcement)
04.2018 - 12.2018
High School Diploma -
Palo Verde High School