Salvador Llamas
KC Refrigeration
Moreno Valley,CA
27
years of professional experience
Dynamic General Manager with a proven track record at KC Refrigeration, excelling in operations management and leadership. Successfully implemented strategies that enhanced profitability and customer satisfaction. Skilled in problem resolution and team building, fostering a high-performing environment while controlling expenses to ensure financial stability and growth.
Work History
General Manager
27 Years 3 Months- Directed daily operations, aligning service, sales, and scheduling with business goals.
- Supervised staff performance, coaching team members to improve accountability and customer service.
- Managed budgets, reviewing expenses and approving purchasing decisions to support profitability.
- Coordinated vendor relationships, negotiating terms for equipment, parts, and maintenance services.
- Implemented workflow improvements to reduce delays and strengthen operational consistency.
- Monitored inventory levels, ensuring availability of refrigeration parts and service materials.
- Resolved customer concerns, maintaining service quality and protecting client relationships.
- Developed operational policies, supporting compliance, safety, and efficient branch performance.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
Education
HVAC/Refrigeration Certificate of Completion - HVAC/ Refrigeration
Skills
Leadership and team building
Problem resolution
Operations management
Team player
Timeline
General Manager
KC Refrigeration
07.1999 - CurrentRead More
LA Trade Tech
HVAC/Refrigeration Certificate of Completion from HVAC/ Refrigeration
Read More