Results-driven General Manager with expertise in team building, operations management, and staff training. Proven ability to enhance service quality and optimize operational efficiency.
Overview
11
11
years of professional experience
Work History
General Manager
Wingstop
Dallas, TX
01.2022 - Current
Oversaw daily operations, ensuring compliance with health and safety standards.
Developed and implemented training programs to enhance team performance and service quality.
Analyzed sales data to drive strategic initiatives and optimize inventory management.
Managed scheduling and staffing to maintain optimal service levels during peak hours.
Cook
Wingstop
Las Vegas, NV
04.2017 - 01.2022
Prepared and cooked menu items following Wingstop standards and recipes.
Maintained cleanliness and organization of kitchen equipment and workstations.
Assisted in training new staff on cooking techniques and food safety protocols.
Monitored inventory levels, ensuring timely replenishment of ingredients and supplies.
Parts Runner
Gerber Collision
Las Vegas, NV
01.2020 - 04.2020
Coordinated parts delivery to technicians, ensuring timely access to necessary components.
Managed inventory levels, conducting regular audits to maintain stock accuracy.
Operated company vehicles safely while adhering to all traffic regulations and safety protocols.
Collaborated with suppliers to expedite orders and resolve discrepancies in shipments.
Animal Caretaker
The Animal Foundation
Las Vegas, NV
04.2015 - 03.2017
Supervised daily care routines for various animal species to ensure health and well-being.
Developed training programs for new staff on best practices in animal handling and care.
Implemented enrichment activities to promote positive behaviors and reduce stress in shelter animals.
Collaborated with veterinary teams to assess animal health and coordinate treatment plans efficiently.