Salvador Mendoza
Riverside
Overview
5
5
years of professional experience
Work History
Data Entry Clerk
CorTech
02.2024 - Current
- Completed data entry tasks with accuracy and efficiency.
- Followed established procedures to enter and process data correctly.
- Scanned documents and saved in database to keep records of essential organizational information.
- Sorted documents and maintained organized filing process.
- Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Delivery Driver
Door Dash
01.2022 - Current
- Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
- Maintained a high level of professionalism throughout interactions with both restaurant staff members and customers.
- Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
- Followed traffic laws during delivery for safety of pedestrians and other vehicles.
- Served customers promptly by smoothly collecting and delivering high volume of orders.
Delivery Driver
Amazon
04.2023 - 08.2023
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Loaded truck and properly secured items to prevent damage for deliveries.
Office Administrative Assistant
Toro Striping Inc.
01.2021 - 02.2022
- Increase company profits by contacting clients in need of parking lot maintenance
- Build strong rapport with clients to generate additional business and referrals
- Organize different paperwork in their corresponding binders according to year and month
- Answer calls from new or existing clients looking to get work done
Operations Associate
Kohls Dept Store
11.2021 - 01.2022
- Use RF Scanner to locate items on the floor to complete online orders
- Take orders out to customers in their vehicles
- Package orders and get them ready to ship
Front End Associate
Rite Aid
07.2020 - 12.2020
- Play an integral role in customer service and overall customer satisfaction
- Clean up minor spills quickly and safely
- Assist customers in finding specific grocery items and occasionally walk customers to their vehicles
- Collaborated with Merchandisers to reorganize store based on bestselling items
- Collect incoming merchandise and stock the shelf before store opens
- Received 5-star customer rating on different occasions
Stock Associate
Walmart e-Commerce
02.2020 - 06.2020
- Receive incoming freight and stock items
- Use RF Scanner to scan and items and the corresponding slot on the stock
- Reach daily quota
- For numerous times I was in the top 3 in the stocking department
Education
Computer Science -
Riverside Community College
Norco, Ca12.2024
Skills
- Data entry
- Microsoft Excel
- Time management
- Customer Service-oriented
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Data Entry Clerk
CorTech
02.2024 - Current
Delivery Driver
Amazon
04.2023 - 08.2023
Delivery Driver
Door Dash
01.2022 - Current
Operations Associate
Kohls Dept Store
11.2021 - 01.2022
Office Administrative Assistant
Toro Striping Inc.
01.2021 - 02.2022
Front End Associate
Rite Aid
07.2020 - 12.2020
Stock Associate
Walmart e-Commerce
02.2020 - 06.2020
Computer Science -
Riverside Community College