Salvador Perez
Pocatello,ID
Summary
Experienced Sales Assistant with expertise in store opening and closing procedures, money handling and merchandising. Manages sales tasks with efficiency and accuracy. Proficient in monitoring security and serving diverse customer needs. Resourceful Sales Agent skilled in convincing, persuading and closing sales deals.
Overview
15
15
years of professional experience
Work History
Store Manager
Wireless Vision, T-Mobile
Pocatello, ID
02.2025 - Current
- Led team to achieve sales targets through effective training and coaching strategies.
- Developed and implemented operational processes to enhance store efficiency and customer satisfaction.
- Fostered positive work environment, mentoring staff to improve performance and retention rates.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
Sales Associate
Wireless Vision, T-Mobile
Nampa, ID
02.2021 - 02.2025
- Engaged with customers to build rapport and loyalty.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Accurately processed POS transactions, returning coin, currency, payment cards and receipts to customers.
- Increased sales by offering advice on purchases and promoting additional products.
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
- Solved customer challenges by offering relevant products and services.
- Processed product returns and assisted customers with other selections.
- Maintained records related to sales, returns and inventory availability.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Assistant Manager of Sales
Wireless Vision Sprint
Nampa, ID
02.2013 - 01.2021
- Engaged with customers to build rapport and loyalty.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Accurately processed POS transactions, returning coin, currency, payment cards and receipts to customers.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Developed sales strategy based on research of consumer buying trends and market conditions.
- Built, motivated and led high-performing team focused on genuine care for needs of every customer.
- Supported staff with training, guidance and confident leadership.
- Coached employees on upselling products and recommending enhanced services.
- Strengthened performance by applying excellent program and project leadership skills.
Sales Associate
Under The Rainbow Sprint
Nampa, ID
02.2011 - 01.2013
- Engaged with customers to build rapport and loyalty.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Accurately processed POS transactions, returning coin, currency, payment cards and receipts to customers.
- Solved customer challenges by offering relevant products and services.
- Provided positive first impressions to welcome existing, new and potential customers.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
Education
High School Diploma -
Minico Senior High School
Rupert, ID05.2009
Skills
- Sales training
- Upselling
- Adapt to diverse groups
- Problem-solving skills
- Relationship building
- Cash Handling
- Cash register operation
- Product and service sales
- Stocking and replenishing
- Sales trends
Languages
Spanish
Timeline
Store Manager
Wireless Vision, T-Mobile
02.2025 - Current
Sales Associate
Wireless Vision, T-Mobile
02.2021 - 02.2025
Assistant Manager of Sales
Wireless Vision Sprint
02.2013 - 01.2021
Sales Associate
Under The Rainbow Sprint
02.2011 - 01.2013
High School Diploma -
Minico Senior High School
Personal Information
Title: Sales Associate