Salvador Reyes
Hammond,IN
Summary
Dedicated leader with a focus on mentoring staff and enhancing customer interactions. Strong background in time management and interaction design, contributing to streamlined operations and elevated customer satisfaction.
Experienced with diagnosing and repairing mechanical systems to ensure efficient operation. Utilizes advanced troubleshooting skills to address and resolve technical issues promptly. Track record of applying comprehensive knowledge of machinery and tools to maintain optimal equipment performance.
Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.
Overview
11
11
years of professional experience
Work History
Manager
First Choice Market
Hammond, IN
08.2025 - Current
- Oversaw daily operations to ensure optimal inventory management and product availability.
- Analyzed sales data to identify trends, optimize stock levels, and improve profitability.
- Mentored junior staff on best practices in retail management and customer engagement techniques.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Table Games Dealer
Hard Rock Casino
Gary, IN
02.2022 - 08.2025
- Dealt multiple table games, ensuring compliance with rules and regulations.
- Provided exceptional customer service, enhancing guest experience and engagement.
- Managed game flow to maintain high levels of excitement and entertainment.
- Monitored player behavior to identify potential issues and ensure responsible gaming practices.
Delivery Driver For Amazon
Mighty Movers
Crown Point, IN
10.2021 - 02.2022
- Delivered packages efficiently, ensuring timely arrival at customer locations.
- Maintained accurate delivery logs and inventory records for seamless operations.
Cashier
First Choice Market
Hammond
08.2015 - 09.2021
- Trained new cashiers on operational procedures and customer service standards.
- Assisted customers with product inquiries, resolving issues promptly and effectively.
- Processed customer transactions accurately using point-of-sale system.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases and locate items.
Education
Bachelor of Science - User Experience Design
Purdue Northwest
Hammond, IN12-2023
Skills
- Customer service
- Time management
- Decision-making
- Complex Problem-solving
- Task delegation
- Interaction design
- Design thinking
- Product usability assessment
- Adobe photoshop, illustrator, and InDesign
Languages
Spanish
Limited Working
Interests
- Enjoy hobbies that combine physical activity with outdoor exploration
- Web Development and Design
- DIY and Home Improvement
- Homelabbing
- Creating digital artwork using software like Photoshop, Illustrator, or Procreate
- Gym Workouts
- Music
- Creative Writing
Timeline
Manager
First Choice Market
08.2025 - Current
Table Games Dealer
Hard Rock Casino
02.2022 - 08.2025
Delivery Driver For Amazon
Mighty Movers
10.2021 - 02.2022
Cashier
First Choice Market
08.2015 - 09.2021
Bachelor of Science - User Experience Design
Purdue Northwest