SALVATORE Rizzi
Fort Mill,South Carolina
Summary
Qualified Member Services Representative with many years in fast-paced customer service and call center environments. Personable and professional under pressure.
Overview
2
2
years of professional experience
Work History
Member Service Representative
Founders Federal Credit Union
Lancaster, SC
05.2024 - Current
- Provided support to members regarding account inquiries, processing transactions, and resolving issues.
- Answered incoming calls regarding membership benefits and services.
- Adhered to all applicable policies, procedures, regulations, and laws.
Package Handler
FedEx
Fort Mill, SC
01.2024 - 05.2024
- Loaded and unloaded packages from delivery vehicles with manual and powered equipment.
- Checked all outgoing shipments to ensure accuracy of contents.
- Followed safety procedures when operating heavy machinery such as forklifts and pallet jacks.
Food Service Supervisor
West End Bagels
Indian Land, SC
06.2022 - 12.2023
- Supervised and coordinated activities of food service personnel to ensure efficient operation of the restaurant.
- Ensured compliance with health and safety regulations in all areas of the kitchen.
- Maintained inventory of supplies, equipment, and food items needed for daily operations.
- Provided direction to staff on proper preparation techniques for menu items.
Intern
Mountain Ridge Marketing
York, SC
06.2023 - 08.2023
- Assisted in the development of marketing materials, such as brochures, flyers, and promotional items.
- Created content for website pages, blog posts, and other online platforms.
- Contributed ideas during brainstorming sessions to generate creative solutions.
Education
Bachelor of Science - Accounting
University of South Carolina - Aiken
Aiken, SC06-2026
Associate of Science - Business
University of South Carolina Lancaster
Lancaster, SC06-2024
Skills
- Issue Resolution
- Service Upselling
- Member retention
- Product Sales
- Policy understanding
- Customer Service
- GAAP Accounting
- Cost accounting
- Microsoft Office Products
Accomplishments
- Dean's list
- Honor Roll
- Member of Phi Beta Lambda Business Club
References
References available upon request.
Timeline
Member Service Representative
Founders Federal Credit Union
05.2024 - Current
Package Handler
FedEx
01.2024 - 05.2024
Intern
Mountain Ridge Marketing
06.2023 - 08.2023
Food Service Supervisor
West End Bagels
06.2022 - 12.2023
Bachelor of Science - Accounting
University of South Carolina - Aiken
Associate of Science - Business
University of South Carolina Lancaster
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