Experienced automotive finance professional looking to apply strong lender relationships, sales skills, and compliance knowledge to help improve dealership performance and customer satisfaction in a fast-paced environment.
Overview
10
10
years of professional experience
Work History
Finance Manager
Sawgrass Ford
05.2024 - 03.2025
Structured and closed customized auto finance deals to support customer satisfaction and dealership profitability
Strengthened relationships with key lenders, improving approval turnaround and financing flexibility
Maintained 100% compliance with federal, state, and dealership F&I regulations and documentation standards
Presented extended warranties, GAP coverage, and other protection products with a consultative, value-driven approach
Customer Financial Services Manager
AutoNation – Chrysler Dodge Jeep Ram
10.2016 - 07.2023
Managed end-to-end financing and leasing processes in a top-performing dealership
Developed robust lender partnerships, resulting in increased financing approvals and better rate options for customers
Ensured complete accuracy and compliance in all deal paperwork, credit applications, and disclosures
Consistently exceeded F&I product sales targets through effective needs-based selling
Sales Associate
AutoNation – Mercedes-Benz
02.2015 - 07.2016
Achieved Mercedes-Benz Star Certification and participated in brand immersion training
Delivered luxury sales experiences with a focus on customer trust, product knowledge, and professionalism
Maintained strong follow-up practices, boosting referral and repeat business
Education
Bachelor of Science - Managerial Science
Nova Southeastern University
Fort Lauderdale, FL
05.2014
Associate of Science - Business Administration
Broward College
Davie, FL
04.2012
Skills
Fluent in Spanish and Italian
Proficient in RouteOne and dealership CRM/F&I software
Deep knowledge of auto finance structures, credit evaluation, and compliance procedures
Expert in F&I product presentations and upselling techniques