Salwa Begum
Olympia,WA
Summary
Dynamic and customer-focused professional with experience at T.J. Maxx, excelling in customer service and problem-solving. Recognized for enhancing customer satisfaction through efficient service and attention to detail. Proven ability to multitask effectively while maintaining organization in fast-paced environments. Strong cash handling accuracy complemented by a commitment to teamwork.
Overview
4
4
years of professional experience
Work History
Store Associate, Associate Backroom, Associate Fit
T.J. Maxx
08.2022 - Current
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
- Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.
- Resolved customer inquiries and issues promptly, demonstrating excellent communication skills.
- Maintained tidy and organized store to comply with cleanliness standards.
Hostess, Server, Food Runner, Prep Cook
Safura's Mediterranean Cusine
10.2021 - 07.2022
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Education
High School Diploma -
South Puget Sound Community College
Olympia, WA06-2021
Skills
- Customer service
- Customer assistance
- Cash handling accuracy
- Attention to detail focus
- Organization
- Problem-solving acumen
Languages
Hindi
Native or Bilingual
Arabic
Native or Bilingual
English
Native or Bilingual
Timeline
Store Associate, Associate Backroom, Associate Fit
T.J. Maxx
08.2022 - Current
Hostess, Server, Food Runner, Prep Cook
Safura's Mediterranean Cusine
10.2021 - 07.2022
High School Diploma -
South Puget Sound Community College
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