Steven Maldonado
Houston,Texas
Summary
Dynamic and results-oriented professional with a proven track record in customer service and sales, demonstrated at Fitness Connection and Spirit Halloween. Excelled in teamwork and collaboration, enhancing customer loyalty and satisfaction. Skilled in time management and problem-solving, efficiently handling over 30 customer interactions daily.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Fitness Professional
Fitness Connection
05.2024 - 08.2024
- Greeted customers and sold drinks/merchandise
- Gave tours and sold memberships to eager customers.
- Engaged in staff meetings according to team and organization needs.
- Made and conducted appointments due to the 30-100 calls needed to be done everyday.
Seasonal Sales Associate
Spirit Halloween
07.2023 - 10.2023
- Greeted and engaged in friendly conversation with customer to help with costumes
- Lifted heavy boxes and help set-up
- Answered customer questions about sizing, accessories, and merchandise care.
- Engaged with customers to build rapport and loyalty.
- Used cash-register.
Seasonal Sales Associate
Spirit Halloween
09.2022 - 10.2022
- Greeted and engaged in friendly conversation with customer to help with costumes
- Lifted heavy boxes and help set-up
- Answered customer questions about sizing, accessories, and merchandise care.
- Engaged with customers to build rapport and loyalty.
Sales Associate
PacSun
07.2022 - 09.2022
- Greeted customers
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Helped customers locate products and checked store storage
Education
No Degree - Psychology
San Jacinto College District
Pasadena, TX05.2025
High School Diploma -
Pasadena Memorial High School
Pasadena, TX05.2023
Skills
- Teamwork and Collaboration
- Customer Service
- Time Management
- Problem-solving skills
Certification
- CPR/AED Certification
- MS Word Certification, MS Powerpoint Certification
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Fitness Professional
Fitness Connection
05.2024 - 08.2024
Seasonal Sales Associate
Spirit Halloween
07.2023 - 10.2023
Seasonal Sales Associate
Spirit Halloween
09.2022 - 10.2022
Sales Associate
PacSun
07.2022 - 09.2022
- CPR/AED Certification
- MS Word Certification, MS Powerpoint Certification
No Degree - Psychology
San Jacinto College District
High School Diploma -
Pasadena Memorial High School
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