Sam Brodax

• Manages dairy product displays ensuring sale items are highlighted. Address customer inquiries.

Higher-ed learning tech company with 100 employees, $4M in annual revenue including Moodle, Blackboard.

• Responsible for growing Central U.S. Territory. Qualified leads, initiated cold outreach for 2 year and 4-year institutions in traditional higher ed for small, mid-market and enterprise accounts.
• Developed business pipeline with over 50 prospective clients daily.

Aerial imagery and geo-spatial data company with 500 employees, $15M in annual revenue and partners including Tesla, Sunpower, and Langan Engineering.

• Qualified leads, generated aerial imaging interest with mid-market and enterprise accounts.
• Collaborated with Account Manager to strategize on growing customer accounts and segment markets in innovative ways.
• Convinced existing customers to upgrade their current subscriptions which improved customer retention by 5%.

Logistics and supply chain SaaS business with 500 employees, ~4.2M in annual revenue, and partners including John Deere, Weatherford, Cogent and former NFL player Phil Vallipiano.

• Created and developed growth of Centerboard SaaS TMS for shippers and carriers selling seamless integration with existing ERP to effectively streamline shipping process.

A wholesale retail distributor of paper products and cleaning supplies with $1.34M in revenue, 700+ customers and 20 employees, partners included Rubbermaid, Unger, and Dial.

• Managed existing customer accounts to increase sales which included prospecting 50 potential customers and upgrades weekly.
• Consulted with customers on their needs and recommended solutions.
• Processed invoices, payments, executed deliveries of freight, and small parcel inbound and outbound shipments to neighboring counties in Connecticut and New York.
  
  

A premier collection company with 333 employees earning ~128.9M in annual revenue serving clients including Frontier, Spectrum, and Comcast

• Engaged with 500 Spectrum/ Comcast leads weekly with ~26% conversion rate, achieving 86% commission, to register for company services.
• Documented ~100 resolutions, technical issues and summaries to improve customer experience.
• Responded to customer inquiries and resolved issues in timely manner receiving 90% customer satisfaction rating increasing customer retention by 5%.

· Promoted to Team Lead/Floor Coach.