Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sam Costello

Elizabethtown,KY

Summary

Proficient Shift Manager knowledgeable about scheduling, money handling and team management. Adept at handling all areas of operations. Eager to develop and advance professionally into a more challenging position.

Overview

1
1
year of professional experience

Work History

Shift Manager

Elizabethtown Sports Park
Elizabethtown, KY
04.2021 - 12.2021
  • Trained and mentored new employees to maximize team performance.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Coached crew members to optimize performance and motivate toward more efficient work.
  • Exercised composure under pressure and in escalated customer service scenarios.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.

Education

Associate of Arts - Entrepreneurship

Elizabethtown Community And Technical College
Elizabethtown, KY
05.2023

Associate of Arts - Business Economics

Elizabethtown Community And Technical College
Elizabethtown, KY
05.2023

Skills

  • Advertising Techniques
  • Project Management
  • Coaching and Mentoring
  • Sales Strategies
  • Customer Service
  • Opening and Closing Procedures
  • Supply Chain Management
  • Business Management Principles
  • Employee Coaching and Motivation

Timeline

Shift Manager

Elizabethtown Sports Park
04.2021 - 12.2021

Associate of Arts - Entrepreneurship

Elizabethtown Community And Technical College

Associate of Arts - Business Economics

Elizabethtown Community And Technical College
Sam Costello