Summary
Overview
Work History
Education
Skills
Software
Work Availability
Work Preference
Languages
Timeline
Sam Dervisevic

Sam Dervisevic

Elyria,Ohio

Summary

I am looking for a part-time, work-from-home position in customer service, with a focus on managing appointments and providing information to patients. Since I am currently on SSDI and have an earnings cap, I am specifically interested in part-time opportunities and do not require any benefits. I have strong communication skills and would be grateful for the opportunity to demonstrate my abilities in a suitable role. Thank you for your time and consideration.

Overview

25
25
years of professional experience

Work History

Driver

Uber
01.2018 - 01.2020
  • Coordinated efficient routes to avoid delays and optimize schedules.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.

Operations Manager

Domestic and Foreign Auto Body
02.2011 - 02.2018
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Developed and implemented strategies to maximize customer satisfaction.
  • Increased profit by streamlining operations.

Vice President of Operations

Perry Corporation
03.1995 - 03.2011
  • Identified issues with production, workforce, and material sourcing and implemented successful solutions.
  • Identified opportunities to improve business process flows and productivity.
  • Applied excellent problem-solving, process development, and strategic implementation skills to lead and support all areas of operations.
  • Increased company profits through performance optimization strategies and efficiency improvements.

Education

GED -

Cuyahoga Community College, Cleveland, OH
04.2019

Skills

  • Leadership & Team Management
  • Process Improvement
  • Customer-Centric Focus
  • Change Management
  • Training and Development

Software

Microsoft Office Suite

Adobe Photoshop

Adobe After Effects

Audio and Video Production

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Part Time

Location Preference

Remote

Important To Me

Company CultureWork from home optionFlexible work hours

Languages

Croatian
Professional Working

Timeline

Driver - Uber
01.2018 - 01.2020
Operations Manager - Domestic and Foreign Auto Body
02.2011 - 02.2018
Vice President of Operations - Perry Corporation
03.1995 - 03.2011
Cuyahoga Community College - GED,
Sam Dervisevic