Professional Summary
Overview
Work History
Education
Skills
Timeline

Sam DiFabio

Wegmans
BILLERICA,MA
8
years of professional experience

Experienced retail leader with a strong background in inventory control, team leadership, and customer service. Skilled in work planning, conflict resolution, and coordinating daily operations to keep shifts organized, efficient, and customer-focused. Dependable retail professional with experience leading store operations, training associates, and supporting high-volume shifts. Strengths include prioritizing tasks, balancing coverage, and building strong team relationships. Focused on streamlining workflows, improving productivity, and maintaining consistent service standards. Results-driven bakery and retail coordinator known for clear communication, relationship building, and quick problem solving. Committed to maintaining stock accuracy, smooth operations, and positive customer experiences.

Work History

Bakery Coordinator - Simplification Champion

2 Years 9 Months
Wegmans | 01.2024 - Current
  • Coordinate daily department workflows to support consistent store operations and timely task completion.
  • Schedule team coverage and balance priorities to maintain service standards across shifts.
  • Track inventory levels and flag replenishment needs to prevent stock shortages.
  • Assist teammates with procedures and store systems, reinforcing consistent department practices.
  • Improve team productivity with regular communication and progress updates, fostering a collaborative work environment.

Assistant Store Team Leader

10 Months
Pet Supplies Plus | 11.2022 - 09.2023
  • Supervised daily store operations, ensuring consistent service, stocking, and merchandising standards.
  • Assisted with opening and closing procedures, cash handling, and register accuracy.
  • Resolved customer concerns promptly, maintaining positive shopping experiences and store loyalty.
  • Supported team members with coaching, task delegation, and shift coverage to maintain workflow.
  • Trained associates on store procedures, safety expectations, and customer service practices.

Shift Leader

2 Years 1 Month
Pet Supplies Plus | 09.2020 - 10.2022
  • Trained associates on POS procedures, customer service, and product knowledge to support efficient shifts.
  • Opened and closed store procedures, securing cash handling, alarms, and daily readiness.
  • Communicated daily expectations to team members, promoting accountability and smooth shift execution.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Directed task priorities during peak periods, balancing register coverage, freight, and floor support.

Team Member

2 Years 4 Months
Pet Supplies Plus | 04.2018 - 08.2020
  • Operated cash register, processed transactions, and resolved customer questions with accurate, courteous service.
  • Supported pet care needs by locating products, explaining supplies, and recommending appropriate items.
  • Stocked merchandise, maintained facing standards, and kept sales floor organized for easy shopping.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Assisted with shipment processing, sorting freight, and placing products efficiently into designated areas.

Education

Bachelor's Degree - Business Administration - Finance

University of Massachusetts, Lowell | Lowell, MA | 05-2025

3.10 GPA

Associate's Degree - Business Administration

Middlesex Community College | Bedford, MA | 05-2023

3.25 GPA

High School Diploma

Billerica Memorial High School | Billerica, MA | 05-2020

3.40 GPA

Skills

Inventory Control
Merchandising
Work Planning and Prioritization
Decision Making
Customer Service
Workflow Optimization
Team Leadership
Product Placement
Conflict Resolution
Relationship Building

Timeline

Bakery Coordinator - Simplification Champion

Wegmans
01.2024 - CurrentRead More

Assistant Store Team Leader

Pet Supplies Plus
11.2022 - 09.2023Read More

Shift Leader

Pet Supplies Plus
09.2020 - 10.2022Read More

Team Member

Pet Supplies Plus
04.2018 - 08.2020Read More

University of Massachusetts, Lowell

Bachelor's Degree from Business Administration - Finance
Read More

Middlesex Community College

Associate's Degree from Business Administration
Read More

Billerica Memorial High School

High School Diploma
Read More
Sam DiFabio