Sam Dover

• Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
• Generated additional sales opportunities with upselling and cross-selling techniques.
• Expanded customer base through cold calling, networking, and relationship building.
• Increased sales revenue by identifying and targeting high-potential accounts.
• Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
• Cultivated deep understanding of product features to answer questions and overcome objections.

• Assisted customers with inquiries, resolving issues promptly for improved customer retention.
• Enhanced customer satisfaction by providing timely and efficient assistance in various service tasks.
• Provided accurate answers and solutions to customer concerns, inquiries and complaints.
• Exemplified a strong work ethic by reliably completing assigned tasks on time or ahead of schedule.
• Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
• Balanced multiple priorities effectively while maintaining a keen focus on delivering exceptional customer experiences consistently.
• Exhibited high energy and professionalism when dealing with clients and staff.

Used as a Summer job while I was home from college.

During this job I assisted in the clearing of land or trees from public and private properties. In many cases trees had fallen due to storms or other causes and needed to be removed out of yards and off of houses.

During this job I worked around heavy equipment and operated wood chippers, and smaller equipment to assist in the clearing and cleaning of properties for customers.