Sam Fernandez IV
San Angelo,TX
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
10
10
years of professional experience
Work History
Assistant Manager of Operations
Taco Bell
02.2020 - 03.2023
- Developed and maintain operational guidelines for staff.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
Lube Service Technician - Assistant Manager
Midas
04.2019 - 02.2020
- Corrected faults and maximized performance by rebuilding systems and individual components.
- Analyzed vehicle data using advanced diagnostic equipment.
- Diagnosed and repaired hardware, software and network issues to mitigate disturbances.
- Installed, configured and upgraded computer systems and peripherals to perform better and minimize security threats.
Busser, Cook, Server, Assistant Manager
T. G. I. Friday's
04.2013 - 05.2019
- Mentored team members to enhance professional development and accountability in workplace.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Increased employee performance and job satisfaction to strengthen retention and engagement.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Education
MBA - Economics
Purdue University
West Lafayette, IN05.2022
Skills
- Employee Supervision
- Cost Analysis and Savings
- Purchasing and Planning
- Business Forecasting
- Operational Planning
- Compliance Monitoring
- Database Maintenance
Timeline
Assistant Manager of Operations
Taco Bell
02.2020 - 03.2023
Lube Service Technician - Assistant Manager
Midas
04.2019 - 02.2020
Busser, Cook, Server, Assistant Manager
T. G. I. Friday's
04.2013 - 05.2019
MBA - Economics
Purdue University
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