Sam Friedland
Milwaukee
Summary
Experienced with delivering top-tier service in banquet settings. Utilizes strong organizational and multitasking abilities to ensure efficient event operations. Knowledge of maintaining excellent guest relations and adapting to dynamic environments.
Overview
8
8
years of professional experience
Work History
Banquet Server
Marcus Corporation
Milwaukee, WI
04.2021 - Current
- Delivered exceptional customer service during high-volume events, ensuring guest satisfaction and timely service.
- Collaborated with kitchen staff to facilitate smooth food service operations and maintain quality standards.
- Set up and dismantled banquet spaces, adhering to layout specifications and safety protocols.
- Assisted in training new servers on service techniques, menu knowledge, and operational procedures.
- Resolved guest inquiries and complaints promptly, enhancing overall dining experience during events.
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
- Arranged linens and table settings according to seating plan and event theme.
Demo Specialist
Sartori Cheese
Calabasas, CA
05.2018 - 02.2019
- Conducted engaging product demonstrations to enhance customer knowledge and drive sales.
- Analyzed customer feedback to refine demonstration approaches and improve engagement outcomes.
- Managed inventory levels of demo supplies, ensuring availability for scheduled events.
- Developed strong relationships with retailers to secure optimal demo placements and visibility.
- Boosted sales performance by effectively showcasing product features and benefits to potential customers.
Sales Associate
See's Candies
Woodland Hills, CA
11.2017 - 01.2018
- Delivered exceptional customer service while assisting customers with product selection and inquiries.
- Maintained accurate inventory levels through regular stock checks and replenishment efforts.
- Collaborated with team members to create visually appealing displays that enhanced the shopping experience.
- Streamlined checkout processes, reducing wait times and enhancing overall efficiency of operations.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
High School Diploma -
Skills
- Strong teamwork
- Time management
- Customer service
- Food service
- Adaptive problem solving
- Clearing tables efficiently
- Punctual and reliable
- Flexible schedule
Accomplishments
- Employee Of The Month January 2025
Timeline
Banquet Server
Marcus Corporation
04.2021 - Current
Demo Specialist
Sartori Cheese
05.2018 - 02.2019
Sales Associate
See's Candies
11.2017 - 01.2018
High School Diploma -
Employee Of The Month 2025
I earned the award of "People Pleaser" or Employee of The Month for the entire hotel hourly staff in January 2025 for my efficient and care driven work on solo event shifts