Summary
Overview
Work History
Skills
Locations
Websites
Accomplishments
Timeline
Generic

Sam Graham

San Antonio,TX

Summary

Hospitality leader with expertise in budget forecasting, operations management, and sales. Enhances revenue and motivates teams to drive customer satisfaction. Skilled in problem-solving and communication, achieving operational success in various hotel environments.

Overview

25
25
years of professional experience

Work History

Dual Brand General Manager

Hilton Hotels & Resorts
07.2019 - Current
  • Home2 Suites & TRU by Hilton

General Manager

InterContinental Hotels Group (IHG)
02.2017 - 07.2019
  • Holiday Inn Express Riverwalk

General Manager

Marriott Hotels
San Antonio, Texas
08.2015 - 02.2017
  • Courtyard by Marriott

Senior Manager Rooms Operations

Renaissance Hotels
Austin, Texas
06.2012 - 08.2015
  • Renaissance Hotel

Front Office Manager

Renaissance Austin Hotel
07.2008 - 06.2012
  • Renaissance Hotel

Regional Sales Manager

Marriott Hotels
Dallas/Fort Worth Area
02.2007 - 07.2008
  • Multi Brand Marriott Hotels

Assistant General Manager

Residence Inn by Marriott - Alamo Plaza
San Antonio, Texas
04.2005 - 02.2007
  • Residence Inn by Marriott

Front Office Manager

Marriott Hotels
San Antonio, Texas
02.2004 - 04.2005
  • Marriott Hotels

Director of Services

Marriott Hotels
San Antonio, Texas
08.2002 - 02.2004
  • Marriott Hotels

Assistant Director of Services

Marriott Hotels
San Antonio, Texas
01.2001 - 08.2002
  • Marriott Hotels

Skills

  • Budget forecasting
  • Operations management
  • Revenue management
  • Problem solving
  • Effective communication
  • Motivation
  • Customer relationship management
  • Leadership and team building
  • Sales strategy development

Locations

  • San Antonio, San Antonio, Texas
  • Dallas/Fort Worth Area, Dallas/Fort Worth
  • Austin, Austin, Texas

Accomplishments

General Manager of The Year 2024 issued by San Antonio Hotel & Lodging Association.

Timeline

Dual Brand General Manager

Hilton Hotels & Resorts
07.2019 - Current

General Manager

InterContinental Hotels Group (IHG)
02.2017 - 07.2019

General Manager

Marriott Hotels
08.2015 - 02.2017

Senior Manager Rooms Operations

Renaissance Hotels
06.2012 - 08.2015

Front Office Manager

Renaissance Austin Hotel
07.2008 - 06.2012

Regional Sales Manager

Marriott Hotels
02.2007 - 07.2008

Assistant General Manager

Residence Inn by Marriott - Alamo Plaza
04.2005 - 02.2007

Front Office Manager

Marriott Hotels
02.2004 - 04.2005

Director of Services

Marriott Hotels
08.2002 - 02.2004

Assistant Director of Services

Marriott Hotels
01.2001 - 08.2002
Sam Graham