Ioannis Karytinos
Summary
Dynamic hospitality executive driving operational success across multiple departments. Exceeded budgeted GOP goals by over 4% monthly and improved guest satisfaction scores above 90, showcasing strategic leadership in enhancing profitability and service quality within high-volume environments.
Overview
7
7
years of professional experience
Work History
Dual Assistant General Manager
Element Atlanta Midtown & Courtyard Atlanta Midtown
08.2025 - Current
- Lead daily operations for two Marriott-branded hotels encompassing Front Office, Housekeeping, Engineering, Food & Beverage, and Guest Services departments.
- Directly supervise and develop department leaders while fostering a culture of service excellence and accountability.
- Exceeded budgeted GOP goals by more than 4% monthly while outperforming top-line revenue budgets by over 8% throughout the first six months of 2026.
- Maintained Intent to Recommend scores exceeding 90 while consistently improving guest satisfaction and operational performance.
- Oversee food and beverage operations, group events, banquet functions, and guest programming.
- Manage capital projects, facility improvements, vendor partnerships, and preventive maintenance initiatives.
Director of Operations & Acting General Manager
Huntsville Marriott at the Space & Rocket Center
07.2024 - 08.2025
- Directed operations for a 292-room full-service Marriott hotel with 25,000+ sq. ft. of meeting space.
- Led turnaround efforts moving the property from Red Zone to Clear Zone status.
- Improved profitability, labor controls, guest satisfaction, and brand compliance.
- Oversaw banquet, catering, food & beverage, and event operations supporting corporate groups, weddings, and social functions.
Operations Manager
Hyatt Place Athens Downtown
10.2019 - 07.2024
- Oversaw operations for 190-room Hyatt property, delivering exceptional guest experiences.
- Managed Rooms, Maintenance, Food & Beverage, and Guest Services departments to enhance operational efficiency.
- Earned the World of Hyatt Specialist Award and Georgia Hospitality Hero Award.
Skills
- Revenue management
- Budget forecasting
- Performance metrics
- Customer relationship management
- Brand compliance
- Decision making
- Team building
- Consistently meet goals
- Multimillion-dollar P&L management
- Conflict resolution
- Staff training and development
Awards
- Georgia Hotel Leaders Association Management Award 2026
- World Of Hyatt Specialist Award 1 out of 16 in the world for Hyatt in 2023
- Georgia Hospitality Hero Award for 2022
References
- Chris Flurry Assistant General Manager Indian Hills Country Club 404-227-6505
- Angela Smith General Manager Hyatt Place 678-386-8235
- Jason Caughron General Manager Courtyard By Marriott Gainesville 678-873-9314
- Denise Vandersall Director Of New Openings 513-623-1257
Timeline
Dual Assistant General Manager
Element Atlanta Midtown & Courtyard Atlanta Midtown
08.2025 - Current
Director of Operations & Acting General Manager
Huntsville Marriott at the Space & Rocket Center
07.2024 - 08.2025
Operations Manager
Hyatt Place Athens Downtown
10.2019 - 07.2024