Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Sam Hendricks

Johnston,Iowa

Summary

A Motivated professional that is considered q talented leader and driven problem solver. Brings less than a year of freight sales and 2 years of experience in Leasing expertise. Personable Freight Broker with a distinguished understanding of price quoting and maximizing both profit and efficiency. Adept at contract management and negotiation with knowledge of a TMS system use and knowledge of freight transportation. Very successful at maintaining client relationships while forming new ones. Offers outstanding attention to detail and experience in a office environment. Also with proving comprehensive experience and in-depth understanding of fair housing laws. I also am a hardworking and reliable employee with strong ability in working with the public. Highly organized, proactive and punctual with team-oriented mentality. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

6
6
years of professional experience

Work History

Housing Inspector

Renters Warehouse
Des Moines, IA
03.2024 - Current
  • Inspected residential properties for compliance with building codes and local ordinances.
  • Conducted visual inspections of exterior housing components, such as foundations, roofs, walls, doors and windows.
  • Identified potential safety hazards in dwellings and reported them to the relevant authorities.
  • Documented inspection results using digital cameras and detailed reports
  • Attended court hearings related to housing complaints as required by law enforcement agencies.
  • Investigated complaints from tenants about living conditions in rental units and took necessary action when appropriate.
  • Conducted follow-up visits at inspected sites after completion of corrective actions taken by property owners.

Account Executive

Express Logistics
Urbandale, IA
03.2023 - 11.2023
  • Listened to customer needs to identify and recommend best products and services.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Identified customer needs by asking questions and advising on best solutions.
  • Resolved customer complaints by offering creative solutions and incentives.
  • Developed and implemented a comprehensive sales plan to increase revenue in assigned territory.
  • Developed sales pipeline by cold-calling, canvassing and obtaining referrals.
  • Expanded relationships with key decision makers through regular follow-up calls.
  • Provided timely customer service support to resolve any issues quickly and efficiently.
  • Identified potential new customers through research of industry trends and competitive analysis.
  • Maintained accurate records of all sales activities using CRM software systems.

Leasing Agent

Richdale, Apartments
West Des Moines, IA
11.2020 - 02.2023
  • Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
  • Led property tours to showcase amenities to prospective tenants and offered valuable information regarding major features.
  • Ensured that all applicable laws and regulations were followed in accordance with local housing codes.
  • Contacted and followed up with tenants on renewal notices.
  • Encouraged prospective tenants to fill out applications after property tours.
  • Settled tenant conflicts using persuasive communication skills and expert knowledge of leasing agreements.
  • Inspected outside of property and immediately notified maintenance department to remedy issues and maintain curbside appeal.
  • Promoted high level of customer service and assistance by greeting clients, responding to concerns, showing units and quickly resolving issues.
  • Greeted prospective tenants, answered questions, and provided tours of the property.
  • Inspected vacant units and ensured they were ready for showings.
  • Collected security deposits from new tenants.
  • Maintained accurate records of all tenant leases, payments, and occupancy status.
  • Ensured that all applicable laws and regulations were followed in accordance with local housing codes.

Busser/Food Service Worker

Malo
Des Moines, IA
11.2019 - 06.2022
  • Maintained order and cleanliness of work areas to conform with health codes.
  • Followed staff performance and service standards to deliver consistent and positive customer experiences.
  • Set up, restocked and cleaned dining areas.
  • Cleaned and sanitized work areas, equipment, utensils, dishes and silverware.
  • Maintained professional demeanor during interactions with customers and co-workers.
  • Performed variety of duties related to food service.
  • Assisted servers with stocking supplies, setting up for service and cleaning duties.
  • Maintained cleanliness of restaurant dining area throughout shift.
  • Followed all safety regulations while carrying heavy trays or dishes to the kitchen.
  • Ensured that each table was properly set before seating guests.
  • Swept floors, washed walls and windowsills, emptied trash receptacles and cleaned restrooms when needed.
  • Greeted customers and answered questions about menu items.
  • Provided quick and efficient clearing of tables between courses.

Produce Clerk

HyVee Foods
Ankeny, IA
08.2020 - 11.2020
  • Rotated stock to maintain freshness.
  • Followed company guidelines for cleaning and sanitizing work surfaces and equipment.
  • Removed expired and overripe items to provide freshest options and eliminate health risks.
  • Assisted customers with product, promotion and policy information.

Front Desk Receptionist

Fitness World Clubs
Ankeny, IA
08.2019 - 01.2020
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Received incoming calls and coordinated with staff to fulfill customer requests.
  • Prepared daily shift close reports and balanced cash register to accurately reflect transactions.
  • Answered multi-line phone system and managed calls by routing to proper extensions or taking messages.

Dietary Aide

Solon Retirement Village
Solon, IA
03.2018 - 07.2019
  • Served specific meals to patients with special dietary needs.
  • Helped with meal prep for daily meals, following strict sanitation and food handling guidelines
  • Assisted patients with special needs to eat meals, providing kindness and patience.
  • Cleaned and sanitized kitchen, dining and utility areas to promote healthy environment.
  • Planned and served meals and snacks to patients according to prescribed diets.
  • Communicated with patients to determine feelings, need for assistance or social and emotional support.

Education

High School Diploma -

Lisbon High School
Lisbon, IA
05.2019

Skills

  • Customer Rapport
  • Account Acquisition
  • Relationship Building
  • Leadership
  • Telephone Sales
  • Relationship Building and Management
  • Pipeline Management
  • Business Development
  • Property Amenities
  • Grounds and Facility Inspection
  • Monthly Fee and Payment Collection
  • Tenant and Owner Liaising
  • Decision Making
  • Cold Calling Expertise
  • Sale and Rental Recordkeeping
  • Client Relations
  • Customer Relations
  • Property Showing
  • Multitasking and Prioritization
  • Microsoft Office
  • Building Code Knowledge
  • Fire safety inspection

Accomplishments

  • Eagle Scout

Timeline

Housing Inspector

Renters Warehouse
03.2024 - Current

Account Executive

Express Logistics
03.2023 - 11.2023

Leasing Agent

Richdale, Apartments
11.2020 - 02.2023

Produce Clerk

HyVee Foods
08.2020 - 11.2020

Busser/Food Service Worker

Malo
11.2019 - 06.2022

Front Desk Receptionist

Fitness World Clubs
08.2019 - 01.2020

Dietary Aide

Solon Retirement Village
03.2018 - 07.2019

High School Diploma -

Lisbon High School

Similar Profiles

CREATE PROFILE
Sam Hendricks