Sam Liverman
Austin
Summary
Professional leader with extensive experience in driving operational excellence and strategic growth. Proven ability to lead diverse teams, adapt to changing needs, and deliver impactful results. Expertise in NRO's(opened 8 successful restaurants across the country for IDG), financial management, and operational efficiency. Strong interpersonal skills ensure effective team collaboration and reliable performance.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Executive General Manager
Boa Steakhouse/Sushi Roku - Innovative Dining Group - Multi Unit
Austin, TX
04.2026 - Current
- Multi Unit Leader that grew top line sales 10% Year over Year.
- Managed locations bringing in 18 million in sales annually.
- Created Team Service model that cut labor by 5% companywide.
- Led cross-functional teams to enhance operational efficiency and drive strategic initiatives.
- Developed and implemented comprehensive business strategies to align with organizational goals.
- Streamlined processes to improve productivity, reducing operational costs significantly.
- Mentored senior management and staff, fostering a culture of continuous improvement and excellence.
- Analyzed market trends to identify growth opportunities and inform strategic decision-making.
- Established key performance indicators to monitor progress and ensure alignment with objectives.
- Facilitated high-level meetings to communicate strategic plans and gather stakeholder feedback effectively.
- Oversaw budget management, ensuring optimal resource allocation across departments for maximum impact.
General Manager
Boa Steakhouse - Innovative Dining Group
Austin, TX
10.2023 - 04.2026
- Streamlined operational workflows to enhance efficiency and reduce bottlenecks.
- Developed and implemented staff training programs to improve team performance and productivity.
- Managed inventory systems, ensuring optimal stock levels and accurate order fulfillment.
- Analyzed performance metrics to identify areas for improvement and implement corrective actions.
- Oversaw scheduling and resource allocation to maximize workforce efficiency and service delivery.
- Led initiatives for cost reduction while maintaining service quality standards across operations.
- Fostered a culture of continuous improvement by encouraging employee feedback and innovation initiatives.
- Managed budgets, financial forecasts, and resource allocation to ensure achievement of organizational goals.
Assistant General Manager
Boa Steakhouse/Sushi Roku - Innovative Dining Group - Multi Unit
Manhattan Beach, CA
06.2021 - 10.2023
- Streamlined operational processes to enhance team efficiency and service quality.
- Assisted in developing training programs for staff to improve service standards.
- Collaborated with management on strategic planning initiatives to drive customer satisfaction.
- Managed inventory systems to ensure optimal stock levels and reduce waste.
- Analyzed sales data to identify trends and inform decision-making for promotions.
- Oversaw daily operations, ensuring compliance with health and safety regulations.
- Facilitated communication between departments to support cohesive team dynamics.
Education
University of Oklahoma
Norman, OKSkills
- Team building
- Operations management
- Organizational development
- Performance management
- Service coordination
- Cross-functional team leadership
- Leadership and team building
- Problem resolution
- Relationship building
- Staff training/development
https://www.linkedin.com/in/samuel-liverman/
Certification
- Serve Safe
- TABC
- Court of Masters Sommelier
Languages
English (Fluent)
Spanish (Intermediate)
Timeline
Executive General Manager
Boa Steakhouse/Sushi Roku - Innovative Dining Group - Multi Unit
04.2026 - Current
General Manager
Boa Steakhouse - Innovative Dining Group
10.2023 - 04.2026
Assistant General Manager
Boa Steakhouse/Sushi Roku - Innovative Dining Group - Multi Unit
06.2021 - 10.2023
University of Oklahoma