Sam McCaughey
Phoenix,AZ
Summary
Proven Sales Representative at Mountainside Fitness, adept in customer relationship building and sales closing, increased sales revenue through strategic account targeting and upselling techniques. Leveraged interpersonal communication skills to enhance client satisfaction, fostering trust-based relationships and consistently exceeding quotas. Also a Reliable and upbeat Sales representative successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
1
1
year of professional experience
Work History
Sales Representative
Mountainside Fitness
2024.07 - Current
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
- Completed a minimum of 40 calls per shift
- Maintained the ability to hit goal
Front Desk Attendant
Mountainside Fitness
2023.04 - 2024.07
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Maintained a clean and organized workspace, contributing to the overall professionalism of the front desk area.
- Maintained a professional and welcoming environment at the front desk, contributing to positive guest feedback.
- Handled guest complaints with professionalism and empathy, resolving issues promptly to maintain customer satisfaction.
Education
High School Diploma -
Horizon High School
Scottsdale, AZ05.2025
Skills
- Customer Service
- Customer Relations
- Customer Relationship Building
- Interpersonal communication skills
- Relationship Building
- Product and service knowledge
- Sales closing
- Guest Relations
Working out, Listening to music, Sports
- Physical Fitness: Committed to regular exercise, including weight training and cardiovascular workouts, to maintain optimal health and energy levels.
- Music Enthusiast: Actively listen to diverse music genres to enhance focus, motivation, and relaxation.
- Sports Participation: Engaged in team and individual sports, demonstrating teamwork, discipline, and a strong work ethic.
Timeline
Sales Representative
Mountainside Fitness
2024.07 - Current
Front Desk Attendant
Mountainside Fitness
2023.04 - 2024.07
High School Diploma -
Horizon High School
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