Sam McReynolds
Kansas City
Summary
Experienced leader with over 5 years of impactful experience in the construction and retail industries. Demonstrated ability to optimize operations, manage budgets, and coordinate diverse teams to ensure successful project delivery. Proficient in technical troubleshooting, cost estimation, and efficient resource allocation. Leveraging expertise in Google Workspace, Zendesk, Microsoft Office, and Salesforce to drive productivity. Recognized for exceptional communication, budgeting, and time management skills with a strong focus on customer service and sales. Adaptable team player and quick learner dedicated to achieving success in dynamic environments. Background includes roles such as Construction & Project Manager, Field Specialist, and Lead Sales Associate, successfully leading and managing subcontractors, streamlining operations, and receiving accolades for sales achievements.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Site Supervisor
Marubeni America
11.2024 - Current
- Maintained records and logs of work performed and materials and equipment used.
- Reduced costs for the company through effective budget management and vendor negotiations.
- Oversaw 100 personnel and managers to meet strict timelines.
- Supervised material usage and contractor man-hours to keep projects in line with budgetary restrictions.
Project Manager
NextGen Restoration
10.2023 - 10.2024
- Research and determine solutions to problems regarding incorrect materials, warranty work, shortages, timeline limitations, installation errors and more.
- Led and managed subcontractors and trades to ensure successful project delivery
- Secured and managed project funding, ensuring resources were allocated efficiently and effectively
Subcontractor
Rockwell LLC
08.2021 - 09.2023
- Collaborate with contractors, engineers, architects, and key members of the project team
- Plan material price of homes as well as budget.
- Followed detailed instructions and diagrams to assemble and install custom systems
Field Specialist
Rivian
10.2021 - 01.2023
- Effectively managed day-to-day field operations.
- Streamlined systems and processes to increase efficiency and overall business operations.
- Consulted with Service and Operations professionals to ensure all processes ran smoothly.
- Due to economic circumstances and Covid-19 company downsized
Customer Service Advisor
BlockFi
09.2020 - 04.2021
- Resolved customer issues in a timely manner, resulting in a 3% decrease in unresolved customer complaints
- Conducted comprehensive market analysis to identify new opportunities and potential areas of growth
- Provided timely and accurate advice to customers that enabled them to make informed decisions
Lead Sales Associate
CarMax
05.2019 - 08.2020
- Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
- Kept apprised of emerging trends and provided informative customer service to assist in product selection.
- Won "most sales" for most transactions total, resulting in Company Visa card.
- Due to Covid-19 company made cuts to employment.
Project Coordinator
Construction Masters Group Inc
01.2016 - 04.2019
- Stayed consistent with project schedules and plans for all FFE installations.
- Acted as the liaison between architects and the general contractors/subs.
- Efficiently recorded and rejected incorrect deliveries of material to site.
Assistant Manager
Complete Nutrition
05.2014 - 01.2016
- Collaborated with other retail staff to ensure all customer needs were met in a timely manner
- Created reports and documents as requested by the manager
- Worked with the store manager to develop and execute a sales budget that resulted in a 10% increase in overhead transactions.
Education
Associate of Applied Science - Corporate Finance, Statistics, Economics, Business
Johnson County Community College
Kansas City, KS05.2017
Bachelor of Arts -
MidAmerica Nazarene College
Kansas City, KS05-2015
Skills
- Customer Service
- Computer Skills
- Google Workspace & Zendesk expertise
- Microsoft Office
- Salesforce expertise
- Technical Troubleshooting
- Sales experience
- Cost estimation and budgeting
- Communication Skills
- Time management ability
- Fast Learner
- Team supervision
Certification
- Introduction to Large Language Models - Google
- Project Management Essentials - Howard University
- Professional Bookkeeper - Universal Accounting
Timeline
Site Supervisor
Marubeni America
11.2024 - Current
Project Manager
NextGen Restoration
10.2023 - 10.2024
Field Specialist
Rivian
10.2021 - 01.2023
Subcontractor
Rockwell LLC
08.2021 - 09.2023
Customer Service Advisor
BlockFi
09.2020 - 04.2021
Lead Sales Associate
CarMax
05.2019 - 08.2020
Project Coordinator
Construction Masters Group Inc
01.2016 - 04.2019
Assistant Manager
Complete Nutrition
05.2014 - 01.2016
Associate of Applied Science - Corporate Finance, Statistics, Economics, Business
Johnson County Community College
Bachelor of Arts -
MidAmerica Nazarene College
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