Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Sales Associate
L.L. Bean
11.2023 - Current
Built relationships with customers to encourage repeat business.
Generated new sales leads to achieve and exceed monthly sales goals.
Developed and maintained courteous and effective working relationships.
Worked effectively in fast-paced environments.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Maximized profitability with strategic upselling techniques during one-on-one interactions with clients at the point of purchase.
Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Server Manager
Ralphs Italian Ices
04.2019 - Current
Managed staff schedules and maintained adequate coverage for all shifts.
Trained servers on order management, food service quality and how to build rapport with guests.
Worked flexible hours across night, weekend, and holiday shifts.
Worked effectively in fast-paced environments.
Developed unique events and special promotions to drive sales, Manages stores social media.
Analyzed and generated end-of-shift and product inventory reports for performance and quality tracking purposes.
Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
Oversaw food preparation and monitored safety protocols.
Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
Welcomed and greeted guests before presenting special menu items to clients.
Motivated staff to perform at peak efficiency and quality.
Education
Bachelor of Science - Sustainability Studies
SUNY Stony Brook
Stony Brook, NY
05.2025
Skills
Team Leadership
Positive Attitude
Adapt to diverse groups
Organization
Listening Skills
Friendly and Helpful
Reliable and Responsible
hobbies
Sea glass hunting, Photography, Hiking, and spending time at the beach.