Sam Piekos
Brooklyn
Summary
Business Communication Major with strong interpersonal skills and proven customer relationship management experience. Demonstrates effective communication with diverse groups, enhancing collaboration and understanding. Self-motivated and driven to achieve results in dynamic environments. Committed to fostering positive interactions and delivering exceptional service.
Overview
6
6
years of professional experience
Work History
Bartender, Server
Salted On The Harbor
Northport
05.2021 - 05.2022
- Engaged with customers to create a welcoming and friendly atmosphere.
- Trained new staff on bar procedures, drink preparation, and customer service.
- Mixed and served beverages following standard recipes and customer preferences.
- Took and processed customer orders efficiently using point-of-sale system.
Lead Bartender, Event Coordinator
Benedict's Catering
Scottsdale
09.2019 - 05.2021
- Lead bartender for high profile catering events and clients including Neiman Marcus, Luis Vuitton, Jimmy Choo, and individual clients.
- Managed on-site operations to maintain service standards during events.
- Developed innovative cocktail menus to enhance guest experience and engagement.
- Provided exceptional customer service by engaging guests and addressing their needs.
Floral Assistant
Calyx Flower Design
Bayport
10.2016 - 09.2020
- Assisted set up of large scale floral installations for weddings throughout Long Island and Manhattan
- Helped set up advertising account and website on The Knot
- Maintained cleanliness and organization of workspaces and storage areas.
- Prepared and processed orders for timely delivery to clients and venues.
Runner, Server
Casa Amigos
Scottsdale
09.2018 - 09.2019
- Provided exceptional service to extremely high volume of daily customers in Old Town Scottsdale.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
Education
Arizona State University - Business Communication, Fashion
Arizona State University
Tempe05.2021
Skills
- Self-motivated
- Highly driven
- Excellent interpersonal skills
- Customer relationship management
- Service-oriented mindset
- Effective communication
Community Outreach
- Long Island Coalition Against Bullying, 09/01/15, 06/30/17
- Bayport Blue Point Leadership Peer Group, 09/01/15, 06/30/17
Timeline
Bartender, Server
Salted On The Harbor
05.2021 - 05.2022
Lead Bartender, Event Coordinator
Benedict's Catering
09.2019 - 05.2021
Runner, Server
Casa Amigos
09.2018 - 09.2019
Floral Assistant
Calyx Flower Design
10.2016 - 09.2020
Arizona State University - Business Communication, Fashion
Arizona State University
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