Sam Sam
San Jose,CA
Summary
Dynamic hospitality professional with experience at Marriott, excelling in food safety and team collaboration. Proven ability to enhance guest satisfaction through personalized service and efficient operations. Skilled in food plating and presentation, consistently delivering high-quality dining experiences while maintaining a welcoming environment. Committed to supporting team success and operational excellence.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Geuest Serive Support Expert
Marriott
Santa Clara, CA
01.2024 - Current
- Ensured cleanliness and organization of the bar area to promote a welcoming environment.
- Restocked supplies efficiently to support bartenders in high-demand situations.
- Delivered food orders promptly, enhancing service speed and customer satisfaction.
- Communicated with servers to coordinate timely order fulfillment.
- Prepared and served diverse alcoholic and non-alcoholic beverages to meet guest preferences.
- Tracked inventory levels and reported shortages, supporting effective stock management.
Server
Cajun Bistro 7
San Jose, CA
01.2022 - 12.2023
- Enhanced dining experience by offering personalized menu recommendations to guests.
- Delivered meals promptly, ensuring consistent customer satisfaction during service.
- Cleared tables and reset dining area, maintaining cleanliness for new arrivals.
Education
BBA - Hospitality And Tourism Management
San Jose State University
San Jose, CA05-2026
High School Diploma -
Evergreen Valley College
San Jose, CA05-2022
Skills
- Food safety and ServSafe certification
- Team collaboration
- Food plating and presentation
- Communication skills
- Cooking
- Recipe-based cooking
Certification
- Food Handler Certified
- RBS Certified
Timeline
Geuest Serive Support Expert
Marriott
01.2024 - Current
Server
Cajun Bistro 7
01.2022 - 12.2023
BBA - Hospitality And Tourism Management
San Jose State University
High School Diploma -
Evergreen Valley College
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