Proactive team leader skilled in developing health and safety policies and training materials. Known for strong teamwork and initiative, with a commitment to ensuring regulatory compliance and enhancing operational safety across the organization.
Work History
Hospitality Team Member
6 Years 1 Month
Burrell Behavioral Health Center | 06.2020 - 07.2026
Delivered exceptional customer service to enhance client satisfaction and experience.
Trained new team members on hospitality standards and center procedures.
Coordinated daily operations to ensure efficient workflow and timely service delivery.
Implemented process improvements that enhanced operational efficiency and reduced wait times.
Led team meetings to discuss performance goals, strategies, and service improvements.
Developed training materials to support ongoing staff development and skill enhancement.
Conducted workplace inspections to identify hazards and recommend corrective actions.
Collaborated with management to design emergency response plans for various scenarios.
Analyzed incident reports to identify trends and improve safety protocols across the organization.
Facilitated training sessions on safety procedures, enhancing employee awareness and adherence.
Developed and implemented comprehensive health and safety policies to ensure regulatory compliance.
Security Officer
6 Years 5 Months
G4S Secure Solutions USA | 01.2014 - 06.2020
Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Implemented security protocols, enhancing overall operational efficiency within assigned areas.
Monitored premises to ensure safety and security of personnel and property.