Sam Spayd
Scottsdale,AZ
Summary
Dedicated professional and caddie with over 10 years of experience in the golf industry. Strong background in private club service, golf instruction and member relations. Former PGA associate with hands-on experience at premier golf clubs including Troon North (AZ), Plum Hollow CC, Walnut Creek CC, Barton Hills CC, and Oakland Hills CC (MI). Known for professionalism, attention to detail, and creating top tier member experience. Passionate about golf, fitness, and maintaining the highest standards of excellence both on and off the course.
Overview
14
14
years of professional experience
Work History
Professional Golf Caddie
Troon North Golf Club
Scottsdale, Arizona
01.2022 - Current
- Communicated effectively with players to enhance game experience.
- Coordinated with staff to ensure smooth tournament operations.
- Fostered strong relationships with players to build trust and rapport.
- Maintained golf equipment, ensuring optimal condition for use.
- Adapted to various playing styles, enhancing overall team effectiveness.
Fine Dining Server
The Global Ambassador
Phoenix, Arizona
07.2024 - 01.2025
- Provided exceptional customer service in a high-end dining environment.
- Managed multiple tables while maintaining attentive service standards.
- Trained in wine and liquor service in order to provide full and positive experiences to guests.
Guest Services
Troon North Golf Club
Scottsdale, Arizona
01.2024 - 12.2024
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Identified needs of customers promptly and efficiently.
Assistant Golf Professional
Barton Hills Country Club
Ann Arbor, MI
05.2023 - 12.2023
- Upsold lessons, club repair and apparel to members and guests.
- Ran successful Jr Golf clinics and PGA Jr League for diverse skill levels of golfers.
- Assisted with overseeing daily golf operations and facilitating golf tournaments and leagues.
- Supervised pace of play to promote positive and memorable experience for players on the golf course.
Certified Personal Golf Coach
GOLFTEC
Toledo, OH
12.2022 - 05.2023
- Adjusted coaching techniques to meet student needs and address strengths and weaknesses.
- Upsold lesson packages and game plans to new students
- 57 swing evaluations conducted
- 321 30 minute lessons conducted
- 42 club fittings conducted
- Custom club ordering
- Graduated first in class from GolfTec University in Denver CO, January 2023.
First Assistant Golf Professional /Teaching Professional
Plum Hollow Country Club
Southfield, MI
03.2022 - 09.2022
- Ran successful tournament operations with leadership skills and proficiency in GolfGenius software.
- Assisted with ordering items, apparel and clubs for pro shop from various vendors.
- Upsold lessons, club repair and apparel to members.
- Gave approximately 8-10 private lessons per week to members of all ages while working 55+ hours in the golf shop and first tee.
- Director of Junior Golf Program and Coach for PGA Jr League in house and travel teams (27 total kids).
Apprentice Golf Instructor
Fox Hills Golf Club / Dan Thomas
Northville, MI
06.2021 - 03.2022
- Partnered with PGA professional Dan Thomas and managed the JETT (Junior Elite Team Training) program at Fox Hills.
- Provided group and private lessons to a junior membership.
- Developed coaching regimens targeting individual needs.
- Worked alongside other PGA professionals and instructors such as Jordan Young, Jeff Goble, Brian Cairnes and Will Ellender.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Demonstrated leadership by making improvements to work processes and helping to train others.
Tournament Operations
Top 50 Scholarship Golf Tour
06.2021 - 11.2021
- Communicated with teams, volunteers, grounds crew and other contacts to book, recruit individuals, plan details and run junior golf events ages 6-18.
- Set up and take down for weekly junior golf tournaments.
- Communication and registration support.
Assistant Golf Professional
Walnut Creek Country Club
South Lyon, MI
04.2020 - 11.2020
- Worked in office to answer phones, provide information to callers and schedule tee times and private lessons.
- Assisted with ordering items, apparel and clubs for pro shop from various vendors.
- Supervised pace of play.
- Planned and facilitated golf tournaments and outings for members and guests.
- Upsold lessons, club repair and apparel to members.
- Coached 2 PGA JR League teams and assisted in large scale junior golf program for a diverse membership.
- Assisted PGA Director of Instruction Mike Fay with lessons and additional Junior golf group training on a weekly schedule.
- Fit membership for golf equipment and assisted retailers with demo days.
- Organized and operated men's league and 3 women's leagues.
Assistant Golf Professional
Plum Hollow Country Club
Southfield, MI
04.2017 - 11.2019
- Assisted with ordering items, apparel and clubs for pro shop from various vendors.
- Monitored golf shop for overall cleanliness throughout shift, straightening up items.
- Upsold lessons, club repair and apparel to members.
- Trained new staff members on providing excellent customer service and engagement through active listening and appropriate question response.
- Junior golf and PGA JR League coach.
- Lessons, club fitting and clinics.
Caddie/Outside Service Staff Member
Oakland Hills Country Club
Bloomfield Hills, MI
03.2012 - 10.2016
- Provided excellent and professional service to ensure guest satisfaction.
- Supplied accurate course and technique information.
- Assisted players in choosing clubs, strategies and shots for drives, chips and putts.
- Kept pace of play smooth and productive for golfers.
- Communicated effectively with customers regarding their needs in order to provide excellent service.
Education
Certified Personal Coach - Golf Instruction And Coaching
Golftec University
Denver, CO01.2023
Associate of Applied Business - Business Administration And Management
Schoolcraft College
Livonia, MI06.2018
Apprentice Golf Professional - Professional Golf Management
PGA of America
Skills
- Exceptional member service and communication skills
- Strong understanding of private club culture and etiquette
- Course management and green reading expertise
- Professional caddie experience with high-profile members and professionals
- Golf instruction and player development background
- Equipment knowledge
- Experienced with coordinating with golf operations staff
Timeline
Fine Dining Server
The Global Ambassador
07.2024 - 01.2025
Guest Services
Troon North Golf Club
01.2024 - 12.2024
Assistant Golf Professional
Barton Hills Country Club
05.2023 - 12.2023
Certified Personal Golf Coach
GOLFTEC
12.2022 - 05.2023
First Assistant Golf Professional /Teaching Professional
Plum Hollow Country Club
03.2022 - 09.2022
Professional Golf Caddie
Troon North Golf Club
01.2022 - Current
Apprentice Golf Instructor
Fox Hills Golf Club / Dan Thomas
06.2021 - 03.2022
Tournament Operations
Top 50 Scholarship Golf Tour
06.2021 - 11.2021
Assistant Golf Professional
Walnut Creek Country Club
04.2020 - 11.2020
Assistant Golf Professional
Plum Hollow Country Club
04.2017 - 11.2019
Caddie/Outside Service Staff Member
Oakland Hills Country Club
03.2012 - 10.2016
Certified Personal Coach - Golf Instruction And Coaching
Golftec University
Associate of Applied Business - Business Administration And Management
Schoolcraft College
Apprentice Golf Professional - Professional Golf Management
PGA of America